Freenetname inbox wiped

[#1]

Hello, all of the email in my inbox (Freenetname account) just got wiped. Can it be restored? Is this part of a migration? Can I get it back? Email in my other folders still exists, it is just my inbox that is empty. Please help, thanks, Gareth

[#2]

Login to the www.greenby.com portal and raise a Support Ticket asking the same question.

Review the state of your migrated mail folders in the Greenby WebMail : https://webmail.greenby.com

[#3]

You've not migrated yet.

I've logged onto the server and you have 33Mb of mail (I cant see the mail itself).

How are you accessing? Have you tried webmail.plus.net ? 

[#4]

Thanks for looking into this plusnettony. I was bumping up against 100mb limit on the old Freenetname/ Madasafish settings so already working on webmail.plus.net. I was deleting individual large messages but somehow the whole inbox got wiped. Can you restore it? Thank you, Gareth

[#5 · Accepted solution]

Should be sorted (best we can do anyway).

Note the limit is 250Mb not 100mb and you're above it now.

[#6]

Thank you SO much!