Freenetname asking for IMAP password on iphone
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Freenetname asking for IMAP password on iphone
22-10-2025 7:42 AM
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Re: Freenetname asking for IMAP password on iphone
23-10-2025 9:28 AM
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Hi @Sarlove
I'd recommend having a look at How to set up Plusnet email - what settings to use to make sure you have the correct settings in your phone. The password may not recognise if you have any other server name set up.
Please check to make sure that you have entered your password in the incoming mail server setting in your account. Go to Settings>Passwords & Accounts>Your e-mail account>Account>Incoming Mail Server Setting. Make sure that the password is correctly entered in that setting.
You can also check your password is correct by logging into Madasafish Webmail
Ali
Re: Freenetname asking for IMAP password on iphone
23-10-2025 3:16 PM
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I think that webmail.madasafish.com is defunct** and that instead https://webmail.plus.net should be used with the appropriate server selected. However I do not know which of the four options should be used for MAAF.
** or at the very least is not responding.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Freenetname asking for IMAP password on iphone
24-10-2025 12:07 PM
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Thanks for the update/correction @Townman
FreeNetName/MadAsAFish users should select PlusNet server, and type in the full email address as the username.
Ali
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