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Fetch?

FIXED
Miriam
Grafter
Posts: 60
Thanks: 4
Registered: ‎22-10-2018

Fetch?

In the past few days possibly longer when I bring up my webmail it is taking ages to load then "unable to send fetch command" pops up.

 

This annoys me no end.

 

What does it mean, and why is it happening please?

5 REPLIES 5
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,993
Thanks: 1,592
Fixes: 485
Registered: ‎01-01-2012

Re: Fetch?

Fix

Hi @Miriam 

If you try the below this should help sort the issue out

  • Click on the list options icon

sort1.png

  • Ensure that 'None' is selected under the Sorting Column then click on save.

sort2.png

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
pjmarsh
Superuser
Superuser
Posts: 4,107
Thanks: 1,651
Fixes: 22
Registered: ‎06-04-2007

Re: Fetch?

@MatthewWheeler, we don't have access to the images on Albert:

AlbertImages.PNG

 

AlbertAccessDenied.PNG

 

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,993
Thanks: 1,592
Fixes: 485
Registered: ‎01-01-2012

Re: Fetch?

Thanks @pjmarsh 

Reuploaded correctly this time

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Miriam
Grafter
Posts: 60
Thanks: 4
Registered: ‎22-10-2018

Re: Fetch?

Thank you guys yep this worked 👍👍👍❤️

Miriam
Grafter
Posts: 60
Thanks: 4
Registered: ‎22-10-2018

Re: Fetch?

I don't have email in my phone and I don't have it on my Ipad either.  The Ipad is the only place I use webmail now that I don't leave the country anymore that is.  I only use the Ipad when downstairs.   Upstairs where my study is, and my desktop p.c. with tower is where I do all the important stuff as I use Microsoft Office Outlook email, which I have had on all of my computers since 1989?  I love it.  I couldn't live without my p.c and the internet.

Thanks for all your help 💕💕👍