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Error message "550 5.7.1 Connection refused - blocked by Validity"

dave
Plusnet Help Team
Plusnet Help Team
Posts: 12,714
Thanks: 1,572
Fixes: 13
Registered: ‎04-04-2007

Re: Diagnostic-Code: smtp; 550 5.7.1... ...part of their network is on our block list (S3150)

Is anyone still seeing this error?

 

Diagnostic-Code: smtp; 550 5.7.1 Unfortunately, messages from [x.x.x.x] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3150).

 

Looking at our logs I can't see any since 14:22 yesterday so hoping this is working.

Dave Tomlinson
Enterprise Architect - Network & OSS
Plusnet Technology
stuck
Pro
Posts: 301
Thanks: 147
Fixes: 3
Registered: ‎21-05-2009

Re: Diagnostic-Code: smtp; 550 5.7.1... ...part of their network is on our block list (S3150)

@dave Yes, me.

The outgoing message was sent at 11:06 today Mon 8 Dec 2025.

The bounce came back at 14:51.

The outgoing message was sent to a Hotmail address from one of my secondary mailboxes

The bounce details are:

Final-recipient: rfc822; [theCorrectNameHere]@hotmail.com
Diagnostic-Code: smtp; 550 5.7.1 Unfortunately, messages from [212.159.14.17] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3150). You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. [Name=Protocol Filter Agent][AGT=PFA][MxId=11BC5D34B88F8B25] [AM2PEPF0001C715.eurprd05.prod.outlook.com 2025-12-08T14:50:53.126Z 08DE2E9A697BEB74]

Last-attempt-Date: Mon, 08 Dec 2025 14:50:53 +0000

 

dave
Plusnet Help Team
Plusnet Help Team
Posts: 12,714
Thanks: 1,572
Fixes: 13
Registered: ‎04-04-2007

Re: Diagnostic-Code: smtp; 550 5.7.1... ...part of their network is on our block list (S3150)

Would you be able to PM me the from address please? I'll see what we can see.

Dave Tomlinson
Enterprise Architect - Network & OSS
Plusnet Technology
stuck
Pro
Posts: 301
Thanks: 147
Fixes: 3
Registered: ‎21-05-2009

Re: Diagnostic-Code: smtp; 550 5.7.1... ...part of their network is on our block list (S3150)


@dave wrote:

Would you be able to PM me the from address please?


Just done that.

Thank you for looking into this.

SteveA
Pro
Posts: 1,859
Thanks: 103
Fixes: 3
Registered: ‎17-06-2007

Re: Diagnostic-Code: smtp; 550 5.7.1... ...part of their network is on our block list (S3150)

Arrival-Date: Mon, 08 Dec 2025 11:18:00 +0000


Final-recipient: rfc822; [[emailaddress]]s@hotmail.co.uk
Diagnostic-Code: smtp; 550 5.7.1 Unfortunately, messages from [212.159.14.17] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3150). You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. [Name=Protocol Filter Agent][AGT=PFA][MxId=11BC6859CAF4FEA8] [AM4PEPF00027A64.eurprd04.prod.outlook.com 2025-12-08T15:02:19.728Z 08DE342CE85E2B73]

Last-attempt-Date: Mon, 08 Dec 2025 15:02:19 +0000
Silver-Codger
Dabbler
Posts: 16
Thanks: 27
Registered: ‎10-07-2025

Re: Diagnostic-Code: smtp; 550 5.7.1... ...part of their network is on our block list (S3150)

@dave ,   Yes, another one here sent to a Hotmail address at 14:23 today

 

Reporting-MTA: dns; avasout-peh-001 [212.159.14.17]
Received-From-MTA: dns; yyyyyy[nnn.nnn..nn.nnn]
Arrival-Date: Mon, 08 Dec 2025 14:23:29 +0000


Final-recipient: rfc822; xxxxxx@hotmail.co.uk
Diagnostic-Code: smtp; 550 5.7.1 Unfortunately, messages from [212.159.14.17] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3150). You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. [Name=Protocol Filter Agent][AGT=PFA][MxId=11BC5CE53D983665] [DU6PEPF0000B620.eurprd02.prod.outlook.com 2025-12-08T14:26:29.146Z 08DE2E72AC6AE0E8]

Last-attempt-Date: Mon, 08 Dec 2025 14:26:29 +0000