Emails only showing for 2 weeks on android phone
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Re: Emails only showing for 2 weeks on android pho...
a month ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
My friend has an email account with force 9 and has a problem as only emails she has received during the previous 2 weeks show on her phone and then disapoear. I feel there should be some way to change this in settings but settings do not show on her email on her phone so I am at a loss trying to help her. Can anyone offer any suggestions as she finds this very frustrating.
Fixed! Go to the fix.
Re: Emails only showing for 2 weeks on android phone
a month ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Check the account settings on the phone - there should be an option for how recent email should be presented. What is the email client?
It is a sensible means of not downloading (and storing locally) the whole of the mailbox.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Emails only showing for 2 weeks on android phone
a month ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sadly there is not this option in the email settings.
Re: Emails only showing for 2 weeks on android phone
a month ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
What is the email client?
Are there emails older than 2 weeks to be seen if the mailbox is accessed using webmail?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Emails only showing for 2 weeks on android phone
a month ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I am not sure how to find out what the email client is. Emails are visible when web mail is used but she prefers to use email on her phone as she is away from her laptop quite often.
Re: Emails only showing for 2 weeks on android phone
a month ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Emails only showing for 2 weeks on android phone
a month ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It is a samsung phone and the email program used is the one that was preinstalled on the phone. Just listed as Mail
a month ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I don't have an Android phone to try it on but a quick google comes up with this which seems to be what you're looking for:
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Emails only showing for 2 weeks on android phone
a month ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thank you so much. I followed your instructions which worked perfectly. My friend is delighted!. While she would have preferred to have seen earlier ones as well, she can access them on her laptop.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Re: Emails only showing for 2 weeks on android pho...