Email’s have all randomly disappeared

[#1]

Hi, my emails have suddenly disappeared today including all the folders. Could my account be checked to ensure it hasn’t been archived please? I’ve got important information and emails that I need within there.

[#2]

Had this problem myself a little while ago, mine turned out to be a mail client fault as Plusnet assured me all my mails were extant on the server. So I don't know whether if you check in your webmail account all is intact, or whether you mean vanished from your desktop email client as there is a great deal of difference. Check your webmail on the pkusnet site, if it's all there then it's your email client.

In my case it was my fault! Whoops!

[#3]

@JASuminski,

Hi!

Sorry to hear this, I did try to locate your account but I am failing to do so.

Could you check see if your emails are there when you log in to webmail.plus.net ?

If they aren't there either can you send me a private message with your account username?

Then I can look into this further.

Thanks,

Lex

[#4]

I think I've located your account and if I have a mailbox had been archived. 

I've arranged for this to be unarchived. 

[#5]

Gi, Thanks for the update, as long as all plusnet .com mail addresses vanish after the greenby move then that will solve all these problems as I won't be moving!