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Email provider advice, who? Not Greenby.

smallblueplanet
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Registered: ‎23-01-2019

Email provider advice, who? Not Greenby.

Well my Plusnet email service just hiccuped again, so I came to see if there was any other info and/or complaints on here. 

I'm stunned and dismayed by the number of Greenby complaints, I was going to migrate my email from Plusnet to them, but they look totally unreliable.

I know very little about how these things work in general so I am asking for advice, who would I use to provide a reliable email service, I presume paid for gets a better service than say a free Gmail account? Thanks.

21 REPLIES 21
zpeterk
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Registered: ‎14-04-2007

Re: Email provider advice, who? Not Greenby.

I moved to Mythic Beasts, it was seemless.

bmc
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Re: Email provider advice, who? Not Greenby.

@smallblueplanet 

Remember - if you move from PN or Greenby you lose any PN or associated addresses.

 

Brian

smallblueplanet
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Registered: ‎23-01-2019

Re: Email provider advice, who? Not Greenby.

Yeah thanks. I was thinking of taking maybe a year of Greenby to be able to send replies to emails notifying them of my new email address. We've had a PN email for decades and if anyone had it but not our other details I thought it wouldn't matter if the emails came through in a 'random' manner. But I wanted an email address that could be relied on too.

Kwak
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Registered: ‎05-11-2007

Re: Email provider advice, who? Not Greenby.

I use and have been quite happy with Zoho, from my research they met my needs.

But I have a couple domains so .. not everyone does that. 

(Zoho config can be a bit wierd, there are two config areas, one is more email and other is more detailed admin settings, and if you don't realis this it can be tricky to find things as you look at "settings" type things and think "where is blah blah?", but once you do it realise there are two different websites, in effect, it all becomes clear).

Jones
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Registered: ‎21-05-2025

Re: Email provider advice, who? Not Greenby.

@smallblueplanet ,

Like @Kwak, I use Zoho mail to host my personal email domain. I am happy with them at 80p a month plus VAT.

The domain is registered with GoDaddy at 25 quid for three years. On renewal, I intend to have a look at Freethought. Their prices are very competitive. 

Jones
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Registered: ‎21-05-2025

Re: Email provider advice, who? Not Greenby.

@smallblueplanet 

If you want to keep using your Plusnet email address, it should be possible to move your domain to another provider. Somebody will correct me if it isn't possible.

You would need to ask Plusnet, perhaps on this forum, to release your domain. You could then move it to another provider for it to be registered with them. Once registered, you can decide on what you want to put before the @.

To use your domain for email you would need to decide on a provider to host it. You could use the same provider as your registrar, or it could be a different one. 

I use different providers for registration and hosting for email and it costs me about twenty pounds a year.

MisterW
Superuser
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Registered: ‎30-07-2007

Re: Email provider advice, who? Not Greenby.

@Jones 

If you want to keep using your Plusnet email address, it should be possible to move your domain to another provider. Somebody will correct me if it isn't possible.

Its not possible I'm afraid.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Jones
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Registered: ‎21-05-2025

Re: Email provider advice, who? Not Greenby.

@MisterW ,

Thank you for the correction.

Kwak
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Registered: ‎05-11-2007

Re: Email provider advice, who? Not Greenby.

I'm not a fan of godaddy myself? I use ionos now. A lot of it depends if you want to use actual hosting (like a website) or just email. If you want an actual website, that multiplies things to think about by about 100x Smiley

Kwak
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Registered: ‎05-11-2007

Re: Email provider advice, who? Not Greenby.

"If you want to keep using your Plusnet email address, it should be possible to move your domain to another provider. Somebody will correct me if it isn't possible."

I'm a bit confused by this. As other guy says you can't keep using your plusnet address if you leave but you can of course have a domain and a plusnet address in parallel. Interstingly I know someone that has a sky address and they STILL have a sky address having left, I think that was because Sky did it via Yahoo as I remember and they are happy to keep providing it, and so they do.

 

And interesting question however is this: Now Greenby are doing the plusnet email, in a similar way, if you keep paying Greenby but leave plusnet, in a similar way to still having Sky email via Yahoo after leaving Sky, will they allow people to keep their plusnet address hosted at Greenby? That actually sounds plausable or at least very doable technically. If plusnet are washing their hands of email addresses, not sure why not, if they put it into a contract they wash their hands of responsibility for it.

Bookworms
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Registered: ‎13-11-2007

Re: Email provider advice, who? Not Greenby.

Like others, I am not sure how the Greenby/Plusnet transfer works.

Will our emails continue to be @xxxx.plus.net... going forward, even after the two year period is over?

Kwak
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Registered: ‎05-11-2007

Re: Email provider advice, who? Not Greenby.

"Will our emails continue to be @xxxx.plus.net... going forward, even after the two year period is over?"

I'd assume so? Otherwise it's pretty pointless and would annoy everyone left *hugely*?

Certainly if THAT was removed ... what email address would you then get and why would anyone stay with Greenby?! Smiley

Bookworms
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Registered: ‎13-11-2007

Re: Email provider advice, who? Not Greenby.

Not being a techie, I don't quite understand how the 'plus.net.' part of the email address is handled by Greenby. I assumed that the  'plus.net domain has to be hosted by....plusnet!

Does it mean that as long as greenby is managing our emails with  'plus.net.' as the domain (or legacy plusnet domains) they will always be in a form of partnership with 'plus.net.'?

Jones
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Registered: ‎21-05-2025

Re: Email provider advice, who? Not Greenby.

@Bookworms ,

Perhaps the plus.net bit is hosted by Greenby but remains registered with Plusnet?