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Email problems?

Mayfly
All Star
Posts: 1,549
Thanks: 410
Fixes: 1
Registered: ‎04-06-2009

Email problems?

Is there any problem with emails?
All was fine this morning now I can receive but can't send?
8 REPLIES 8
Chris
Legend
Posts: 17,724
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Registered: ‎05-04-2007

Re: Email problems?

Are you using webmail or an email client, connected to Plusnet or elsewhere and are you receiving any error message?
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Mayfly
All Star
Posts: 1,549
Thanks: 410
Fixes: 1
Registered: ‎04-06-2009

Re: Email problems?

error message      0x8000CCC0F
repeatedly keeps asking me enter Network Password but nothing has changed at my end as far as I'm aware - I use MS Outlook and have a MAAF just mail account redirected to PN.
Mayfly
All Star
Posts: 1,549
Thanks: 410
Fixes: 1
Registered: ‎04-06-2009

Re: Email problems?

I know seem to lost my ability to receive emails and get error code 0x800CCC92
I have re-entered my password  but it hasn't helped - I wonder if I've changed it and forgotten!
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,261
Thanks: 4,033
Fixes: 258
Registered: ‎04-04-2007

Re: Email problems?

the support centre are fielding a few calls too. I suspect a wider problem. Doing some digging now ...

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Mayfly
All Star
Posts: 1,549
Thanks: 410
Fixes: 1
Registered: ‎04-06-2009

Re: Email problems?

Thanks I rebooted and it sent what was in my outbox but then said there was a problem when I tried again and I got 2 more error messages if it helps
0x8004210A
0x800CCC78
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,261
Thanks: 4,033
Fixes: 258
Registered: ‎04-04-2007

Re: Email problems?

Service status thread opened. It's looking at the moment like it's related to some scheduled maintenance we've been carrying out this morning ...
Edit: The changes we made this morning have been rolled back now. Are people still having problems?

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Mayfly
All Star
Posts: 1,549
Thanks: 410
Fixes: 1
Registered: ‎04-06-2009

Re: Email problems?

I'm not all working fine now - thanks
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,261
Thanks: 4,033
Fixes: 258
Registered: ‎04-04-2007

Re: Email problems?

Thanks, I've closed the service status thread.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵