Email is hopeless

[#1]

You're lucky to have received an email Dabbler. I opened an email half an hour ago, and when I'd read a couple of links and come back to it my inbox was empty. And of course I don't have any emails to check the Greenby login details. I found them though - and it's empty over there. Grrrr....

Like others - no warning except the generic stuff a month or so ago.

I also found the webmail. Roundcube - isn't that what Plusnet gave up on because of performance issues?

[#2]

I seem to have new emails coming in now though - hopefully the history will turn up in due course.

[#3]

Everything seems to have arrived safely. Nothing here this morning, but looks to have been sorted late morning. Took a while to find the folders, but they're all there as well.

The entire process has been appallingly handled though. 

[#4]

So, a couple of days ago the email server's IP address disappeared  from the DNS server, this morning 40 MB of duplicate emails were downloaded by my email reader, and now I can't get log in via app or web.  This isn't going well folks.

[#5]

as if by magic ive been migrated...never felt a thing lol

[#6]

I can't find the new message I wrote this morning so ...... I have today been notified by Greenby that my migration is complete.  Once I get in!   And that's the problem.   Getting into my emails is now so slow as to be almost not working.

So this is progress, Greenby-style?

Further they are going to want £15 pa fo continue after 2 free years.   If the service is going to be like it currently is, it may well be me migrating to another supplier.

Moderator's note:
Duplicate post removed

[#7]

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@MamaBas wrote:

 If the service is going to be like it currently is, it may well be me migrating to another supplier.

There is a lot of traffic on the Greenby site at the moment due to the current porting activity. This should improve once this is complete.

[#8]

Baldrick1    I hope this is only down to traffic because recently, my email use has been fine.   Now it's not!!  

Thanks for the reply.

[#9]

Oh this is delicious!  I've got a 'welcome' message on my alternate email but nothing has come through on my Plusnet email.  Give it time ...

[#10]

ive been migrated over to greenby but some bits of it are painfully slow and it didnt transfrer over my contacts list..hope it improves when they finish migrating people

[#11]

I hadn't checked but just did and found my email contacts list is there.

Slightly better connection on there just now - progress?