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Email genuine or spam?

nigelcade
Newbie
Posts: 6
Registered: ‎05-10-2016

Email genuine or spam?

Just received the following

Subject Alert: An email addressed to you has been quarantined
From Email Alerting ServiceAdd contact

Email Alerting Service = unquarantine@quarantine.plus.com

Is this is genuine and from plusnet.?

This is the second one in two days?

7 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,683
Thanks: 666
Fixes: 167
Registered: ‎05-04-2007

Re: Email genuine or spam?

Yep, it's genuine.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
nigelcade
Newbie
Posts: 6
Registered: ‎05-10-2016

Re: Email genuine or spam?

Thanks for that.

Minivanman
Seasoned Hero
Posts: 6,016
Thanks: 1,595
Fixes: 1
Registered: ‎04-11-2014

Re: Email genuine or spam?

As regards to emails, does a sender know you have opened it?

I know where I am, I've been lost here before.
Browni
Aspiring Hero
Posts: 2,299
Thanks: 790
Fixes: 47
Registered: ‎02-03-2016

Re: Email genuine or spam?

@Minivanman you may find this of interest, particularly the section on email web beacons.

I must have been really bad in a previous life as this was my 3rd ISP in a row that used lithium.
Now you're stuck with me because my new ISP doesn't run a forum Cheesy
pimpernel
Grafter
Posts: 72
Registered: ‎20-09-2007

Re: Email genuine or spam?

The fact is that it LOOKS like spam so I reckon that most people would just delete it.

I have seen them in the past and done that without even thinking about it.

Plusnet Help Team
Plusnet Help Team
Posts: 4,532
Thanks: 1,036
Fixes: 205
Registered: ‎25-03-2015

Re: Email genuine or spam?

@nigelcade - If you'd like to switch that off so emails don't get quarantined, you can do this at Http://email.plus.net then go to the Spam tab, if you switch Anti Virus Filtering to 'No' we won't scan/quarantine the emails.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
nigelcade
Newbie
Posts: 6
Registered: ‎05-10-2016

Re: Email genuine or spam?

I'm actually quite happy with them being quarantined; now I know what is happening.

Nigel