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Email account when leaving Plusnet

christmas
Aspiring Pro
Posts: 790
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Registered: ‎16-01-2011

Email account when leaving Plusnet

I've decided to leave Plusnet for another broadband provider and have received an email from Plusnet saying I will lose... 

"Your Plusnet Webmail account" 

As my email account has migrated to Geenby will I lose my email account if it ends plus.com

Or will the email account continue as it's now with Greenby?

 

6 REPLIES 6
jab1
The Full Monty
Posts: 24,368
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Registered: ‎24-02-2012

Re: Email account when leaving Plusnet

If you are migrated, your mail access, via Greenby, will be unaffected.

John
pvmb
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Registered: ‎12-02-2014

Re: Email account when leaving Plusnet


@christmas wrote:

I've decided to leave Plusnet for another broadband provider and have received an email from Plusnet saying I will lose... 

"Your Plusnet Webmail account" 

As my email account has migrated to Geenby will I lose my email account if it ends plus.com

Or will the email account continue as it's now with Greenby?

 


If it has already been moved then you will keep your plus.com emails in your new Greenby account. However, when your Plusnet account is closed it might change how you need to access your account. If using the Greenby webmail everything should be OK. But, if using client email software, you would need to change the sending SMTP host from relay.plus.net to mail.enmail.co

christmas
Aspiring Pro
Posts: 790
Thanks: 19
Registered: ‎16-01-2011

Re: Email account when leaving Plusnet

@pvmb Thankyou for the response, sorry I don't know what 'client email software" is, I don't I have it I use Thunderbird.

pvmb
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Re: Email account when leaving Plusnet

@christmas 

Thunderbird is one example of client email software, operating on your PC.

christmas
Aspiring Pro
Posts: 790
Thanks: 19
Registered: ‎16-01-2011

Re: Email account when leaving Plusnet

So I will need to change the sending SMTP host to mail.enmail.co.

Nothing needs to be changed to continue receive emails?

Sorry for all the questions

pvmb
All Star
Posts: 1,599
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Registered: ‎12-02-2014

Re: Email account when leaving Plusnet

@christmas 

"Nothing needs to be changed to continue receive emails?"

Should be OK, AFAIK.