Email Admin Needed
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Email Admin Needed
18-11-2021 3:25 PM
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Hi there,
Is it possible for me to get in contact with a email admin via private message please? Our domain seems to have been blacklisted by PlusNet's email server.
Thanks.
Re: Email Admin Needed
18-11-2021 5:17 PM
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Is this a Business Account?
Re: Email Admin Needed
18-11-2021 7:24 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Email Admin Needed
18-11-2021 7:27 PM
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Re: Email Admin Needed
18-11-2021 8:12 PM
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Superuser escalation
This topic has been escalated by one of the Superusers; please allow time for Plusnet to respond before commenting further.
Escalation does not imply progressing this matter will be given priority, nor that a different outcome will result.
Reason for escalation: Request response
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Email Admin Needed
19-11-2021 9:18 AM
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Thanks for your post @GwyneddCouncil and welcome to our Community Forums.
Could you drop me a private message with the bounce back you're getting and a full copy of the email headers?
Re: Email Admin Needed
19-11-2021 9:25 AM - edited 19-11-2021 9:26 AM
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For the avoidance of doubt, you can send @Gandalf a PM by clicking his name on the left of the post above and then selecting SEND PRIVATE MESSAGE.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Email Admin Needed
19-11-2021 9:30 AM
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Hi there, Iv'e sent you a PM. Thanks!
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