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Domain Renewal

Posts: 8
Registered: ‎01-01-2020

Domain Renewal

According to my domain is set to expire on 29th November. I had this problem about 20 months ago and it got renewed. Do you know where i would go to fix this. I've add the data :

Domain name:

    Data validation:
        Nominet was able to match the registrant's name and address against a 3rd party data source on 10-Dec-2012

        Plusnet Plc t/a Madasafish Broadband [Tag = MADASAFISH]

    Relevant dates:
        Registered on: 29-Nov-1999
        Expiry date:  29-Nov-2021
        Last updated:  02-Jan-2020

    Registration status:
        Registered until expiry date.

    Name servers:

    WHOIS lookup made at 23:20:41 31-Oct-2021
Aspiring Hero
Posts: 2,568
Thanks: 572
Fixes: 139
Registered: ‎22-08-2015

Re: Domain Renewal


We renew domains automatically (well, proactively) closer to the time when they're due for renewal.

If though your domain's not renewed within 7 days of the expiry, let us know and we can raise this for you. Smiley

This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems.
If this post resolved your issue, please click the 'This fixed my problem' button
Posts: 29,359
Thanks: 6,581
Fixes: 1,481
Registered: ‎11-01-2008

Re: Domain Renewal

Moderators Note

This topic has been moved from Tech Help to email. 

Customer / Moderator
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If it fixed it click 'This fixed my problem'
Posts: 8
Registered: ‎01-01-2020

Re: Domain Renewal

My website is now displaying "Service Unavailable". Has the Domain now expired ?

Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 131
Registered: ‎07-12-2017

Re: Domain Renewal

Hiya @Taxisnooker, I am sorry for the issues with your webspace. I have checked and it is still active and not expired.


We're aware of an issue and are working to fix it. I'm really sorry for the inconvenience caused in the meantime.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
Posts: 668
Thanks: 163
Fixes: 1
Registered: ‎31-07-2007

Re: Domain Renewal

@Taxisnooker wrote:

My website is now displaying "Service Unavailable".

Mine did that on and off for the last 3 days too. Quite random. Seems generally OK now. Associated in some way with the collapse of the email system.



Democracy - 3 wolves and a lamb voting about what to have for lunch!
Aspiring Pro
Posts: 407
Thanks: 55
Fixes: 4
Registered: ‎27-01-2008

Re: Domain Renewal

Things were working briefly but I'm now getting the "service not available" message again on my webspace. FTP access is currently broken for me as well. The server closes the connection as soon as an attempt is made to connect.