Diagnosing email server connectivity issues - discussion thread

[#1]

Discuss matters arising for the Email server diagnostic guide here.

[#2]

It may be me, but if I put my details in for plusnet email it does not append my address to the curl command. (but it does seem to do so if I pretend to be a force9 customer)

OK, this is embarrassing, I've just tried again and it has put my address in the correct place. I think the first time I tried, I put the wrong details in initially - when I updated them, it would not append my address to the curl command but would if I changed the brand. 

[#3]

There is a marked limit to what one can make happen within the constraints of a forum post.  The light is already bent so much so that it is a kin to a spiral.  That is why the tool advises "if you make a mistake reload the page" as re-doing is (was) not entirely viable.  The method replaces the "userID" seed in the 'virgin' commands, thus there is (was) no means to re-do.

However, I bent the code a little more earlier today to address this specific issue, it awaits publication by the mods.

Version 13th May 2025

Records the replacement string for userID so that a second (or more) change can be made to the customised commands.  Note that to 'invoke' the change another brand must be selected and the required one re-selected.

Selecting a brand having not specified a userID cannot be defended against or rectified - just refresh the page.