cancel
Showing results for 
Search instead for 
Did you mean: 

Device Administration Tool scam email daily

Mardler
Aspiring Pro
Posts: 761
Thanks: 58
Registered: ‎01-07-2012

Device Administration Tool scam email daily

Anyone else getting these?

PN is sending them direct to Junk which is good however it would be better to block the sender.

Unfortunately, the sender is spoofing my main PN address so it is possibly not that simple.

I run Sophos on my devices and it reports all clean.

Any information gratefully received.

11 REPLIES 11
PhilipHeyes
Aspiring Champion
Posts: 1,044
Thanks: 365
Fixes: 14
Registered: ‎10-11-2021

Re: Device Administration Tool scam email daily

I also see scam emails with my address forged as the sender.

I wish ISPs & email operators would reject or better silently bin all forged emails that fail SPF Authentication.

Mardler
Aspiring Pro
Posts: 761
Thanks: 58
Registered: ‎01-07-2012

Re: Device Administration Tool scam email daily

I should have added that PN sends the offending emails to Junk in webmail and they don't reach my device.

pvmb
Aspiring Champion
Posts: 1,876
Thanks: 399
Fixes: 15
Registered: ‎12-02-2014

Re: Device Administration Tool scam email daily

@PhilipHeyes 

"I also see scam emails with my address forged as the sender."

Sorry to be boring(!) but I see no scam emails. (Greenby account)

"I wish ISPs & email operators would reject or better silently bin all forged emails that fail SPF Authentication."

Yes? But then, wouldn't we see lots of unhappy email users on here bitterly complaining how they aren't receiving emails in their Plusnet/Greenby email account from their pals and VIP contacts?

Still, I guess something like that could never happen... 😐

PhilipHeyes
Aspiring Champion
Posts: 1,044
Thanks: 365
Fixes: 14
Registered: ‎10-11-2021

Re: Device Administration Tool scam email daily

@pvmb  ... Since when do one's pals and banks or the GP / NHS etc send forged emails ?

pvmb
Aspiring Champion
Posts: 1,876
Thanks: 399
Fixes: 15
Registered: ‎12-02-2014

Re: Device Administration Tool scam email daily

@Mardler 

"I should have added that PN sends the offending emails to Junk in webmail and they don't reach my device."

Ah. Correct me if I'm wrong, but that implies you are using a POP3 mail client on a device. If that is the case (POP3) the best option is to turn off spam filtering entirely in your Plusnet/Greenby account - so spam emails stay in your inbox and picked up by your mail client - and sort out the spam in you email client software.

If instead you are using client software with IMAP settings then, AFAIK (but am not certain as I only use webmail) you should still be able to see the Spam/Junk folder in your client software. I would guess though, that you may need to still log on via webmail to sort out any mis-assigned emails, such as genuine mail in Spam folder. Somebody who uses such software would know better.

pvmb
Aspiring Champion
Posts: 1,876
Thanks: 399
Fixes: 15
Registered: ‎12-02-2014

Re: Device Administration Tool scam email daily

@PhilipHeyes 

"... Since when do one's pals and banks or the GP / NHS etc send forged emails ?"

Since when does all non spam email guarantee to conform at all times to ever increasingly stringent email security measures?

I seem to recollect a certain amount of complaining wrt email originating from, presumably genuine, Plusnet/Greenby accounts. Am I mistaken in this?

Look. You can't have it BOTH ways. If you want to 100% block all spam emails at all times (which many do want) you need to not have an email account. If you want to 100% receive all genuine emails at all times (which many do want) you need to never block any emails.

Practical reality is somewhere in between. The email company blocks incoming email from known/listed dodgy originators; separately, it moves accepted incoming, but suspected 'spam' email, to the user's spam folder and leaves it up to the end user to decide - the only one who actually can (or not, as the case may be!). It also aids the end user with spam handling by providing an adjustable spam filter in the user account and a way for the user to identify missed spam in Inbox and incorrectly identified genuine emails in the Spam folder.

There appear to me to be two 'alternative' user approaches to the above:

1. Wait for a miracle - The AI "singularity", perhaps?

2. Blame it all on "Greenby" 

Mardler
Aspiring Pro
Posts: 761
Thanks: 58
Registered: ‎01-07-2012

Re: Device Administration Tool scam email daily

pymb

I am using IMAP. Strangely, there's no longer a junk folder in the iOS Mail app and the process to reinstall it is ridiculous (you have to wait until you get a junk email which, of course, will never happen if binned by PN!).

Mardler
Aspiring Pro
Posts: 761
Thanks: 58
Registered: ‎01-07-2012

Re: Device Administration Tool scam email daily

pymb

I think your post starting, "Since when..." should be addressed to Philip Heyes.

pvmb
Aspiring Champion
Posts: 1,876
Thanks: 399
Fixes: 15
Registered: ‎12-02-2014

Re: Device Administration Tool scam email daily

@Mardler 

"I am using IMAP. Strangely, there's no longer a junk folder in the iOS Mail app and the process to reinstall it is ridiculous (you have to wait until you get a junk email which, of course, will never happen if binned by PN!)."

I take it you know that if it has not actually been rejected by Plusnet (you'd only know if told so by the sender) than it would be "binned by PN" by putting in the onlime Spam/Junk email folder. If you can't access that on your device software you'd need to log on to the webmail interface now and then to correct the situation online. If/when you move to Greenby, the newer Roundcube webmail interface they use works fine via a browser on a mobile phone, unlike the older Plusnet Roundcube version (which I understand you can still optionally switch to with a Greenby account). 

pvmb
Aspiring Champion
Posts: 1,876
Thanks: 399
Fixes: 15
Registered: ‎12-02-2014

Re: Device Administration Tool scam email daily


@Mardler wrote:

pymb

I think your post starting, "Since when..." should be addressed to Philip Heyes.


Indeed it should! Sorry - I can't edit it myself now. Perhaps a kind moderator could intervene? (Notified)

 

(Yet another indirect casualty of Lithium?)

Champnet
Hero
Posts: 3,295
Thanks: 1,296
Fixes: 21
Registered: ‎25-07-2007

Re: Device Administration Tool scam email daily

I would never trust ISPs or email operators to censor my emails, it's not their job it's mine............