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Deleting Metronet mailboxes

SimonB28
Hooked
Posts: 8
Thanks: 3
Registered: ‎17-07-2016

Deleting Metronet mailboxes

Hello

I've had 3 Metronet email boxes going back to before 2010.  Two of these I have finally retired (I still need the third one for now).  I hit 'delete' on the old Metronet admin portal which all still seems to work, and they disappeared but they are still active as I can still login on webmail.  Does anyone know how I actually get these mailboxes removed from the server so they no longer receive email and can no longer be accessed?

Many thanks.

2 REPLIES 2
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,582
Thanks: 10,308
Fixes: 1,601
Registered: ‎21-04-2017

Re: Deleting Metronet mailboxes

Hi Simon,

I should be able to take care of that for you. Can you drop me a private message with your Metronet username? 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
SimonB28
Hooked
Posts: 8
Thanks: 3
Registered: ‎17-07-2016

Re: Deleting Metronet mailboxes

Thanks Gandalf.  I have private messaged you.