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Comcast blocking PN

artmo
Aspiring Champion
Posts: 19,524
Thanks: 421
Registered: ‎12-08-2007

Comcast blocking PN

Comcast appear to be blocking PN again.  Could someone have a look at this please?

Reporting-MTA: dns; pcl-ipout01.plus.net
Final-Recipient: @comcast.net
Action: failed
Status: 5.0.0 (permanent failure)
Diagnostic-Code: smtp; 5.4.7 - Delivery expired (message too old) 554-'imta28.westchester.pa.mail.comcast.net comcast 212.159.7.99 Comcast block for spam.  Please see http://help.comcast.net/content/faq/BL000000 ' (delivery attempts: 0)
3 REPLIES 3
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,887
Thanks: 4,979
Fixes: 316
Registered: ‎04-04-2007

Re: Comcast blocking PN

Best to raise a support ticket when this happens (although having said that you probably did!).
Is it still happening artmo?

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

artmo
Aspiring Champion
Posts: 19,524
Thanks: 421
Registered: ‎12-08-2007

Re: Comcast blocking PN

Yes I did Bob and you've asked Comcast to lift the block.  Haven't needed to use it since but will send a test message to see if i can get through now.  They take a while though to bounce back.
artmo
Aspiring Champion
Posts: 19,524
Thanks: 421
Registered: ‎12-08-2007

Re: Comcast blocking PN

Bob, just sent an email to Comcast and got a reply from my friend so looks like things have been sorted. Thank you.