cancel
Showing results for 
Search instead for 
Did you mean: 

Closing down my email

Dogswotzitz
Newbie
Posts: 4
Thanks: 1
Registered: ‎10-03-2026

Closing down my email

Hoping that I can get some advice here about closing down my accounts.

I have a legacy email account which I and my partner don’t use much any more. It hasn’t yet been migrated to Greenby and the last few months we have also both noticed the big increase in spam.

We’ve been actively removing the plusnet email addresses from every site we had used in the past, to the point where we think we can safely shut down the plusnet emails and not bother with the migration to Greenby.

We use Apple products only …iPhones, Mac and iPad so we’ve moved any old emails that we need to keep into folders in the “on my Mac” section of the Mail app.

Since I believe these accounts are POP3 is there anything else we should do before requesting the accounts be closed?

Thanks in advance for your help
6 REPLIES 6
jab1
The Full Monty
Posts: 23,565
Thanks: 8,354
Fixes: 353
Registered: ‎24-02-2012

Re: Closing down my email

@Dogswotzitz If the accounts have not yet been migrated, I understand you should get an email notifying you of the intention to move them at least 30 days in advance, which I think gives you the option to decline the move, and therefore effectively closes the accounts.

John
Dogswotzitz
Newbie
Posts: 4
Thanks: 1
Registered: ‎10-03-2026

Re: Closing down my email

Thanks John

That will save me a job then.

If I’ve already saved emails to folders in the On my Mac section, should they now be safe so when the account is closed I won’t lose them?
jab1
The Full Monty
Posts: 23,565
Thanks: 8,354
Fixes: 353
Registered: ‎24-02-2012

Re: Closing down my email

Is the Mac mail program st to POP  or IMAP? To be honest, I can't answer that with any degree of certainty as I don't use a Mac.

John
Dogswotzitz
Newbie
Posts: 4
Thanks: 1
Registered: ‎10-03-2026

Re: Closing down my email

It’s set to POP by default. I’m pretty sure that means they’re downloaded from the server and saved. Just double checking really.
PhilipHeyes
Seasoned Pro
Posts: 585
Thanks: 204
Fixes: 5
Registered: ‎10-11-2021

Re: Closing down my email

If you do allow the email to migrate to Greenby, the Greenby portal has options to either : 

 

1) Disable all email accounts.

2) Close the Greenby a/c ending your access to that service.

Dogswotzitz
Newbie
Posts: 4
Thanks: 1
Registered: ‎10-03-2026

Re: Closing down my email

Thanks Philip