Archived mailbox? Request for it to be unarchived here! (Part 2)
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Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
23-01-2025 9:15 AM
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Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
a month ago
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Thank you
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
4 weeks ago
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Hi @jimtheboss Thank you for getting in touch with us through our Community Forum portal, I hope you are well.
I have raised a task to out NetOps team to unarchive the inbox, please follow this link for more details: https://www.plus.net/wizard/?p=view_question&id=245890235
Restoring archived mailbox
yesterday
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Hi, our mailbox has been archived as we haven't logged in for ages. How can we get this restored please?
Re: Restoring archived mailbox
20 hours ago
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How long ago since you logged in?
Re: Restoring archived mailbox
13 hours ago
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Hi, it was May 2024. Is there any hope of getting it back please?
Re: Restoring archived mailbox
13 hours ago
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Re: Restoring archived mailbox
13 hours ago
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Thank you, I'll keep everything crossed!
Re: Restoring archived mailbox
12 hours ago
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Mailboxes are archived if not accessed for 90 days. Archives are then retained for 30 days. New email is then received as normal.
Given the long period of not being accessed there could have been several archive cycles the most recent of which might still be retrievable.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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