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Archived email

AndrewK
Newbie
Posts: 1
Registered: ‎13-10-2022

Archived email

Hi,

I received an email that my email has been archived, and I needed to contact you to revoke that archiving,

Can you unarchive the email attached to my account, please? I will prioritse the trimming down to under 1gb.

 

Unfortunately the link in the email you sent does not work, which was not very helpful. I include the relevant part here:

"

To request your email account is un-archived, please respond to this message using the Help Assistant available on our website -

http://contactus.plus.net


"

1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,535
Thanks: 10,211
Fixes: 1,596
Registered: ‎21-04-2017

Re: Archived email

Hi Andrew,

I can see you've phoned us and we've raised the request to the relevant team.

If your emails aren't unarchived already they should be within 3 working days.

Let me know if you have any issues. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet