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452 ... temporary failure

Perdrix
Grafter
Posts: 27
Thanks: 1
Registered: 18-01-2014

452 ... temporary failure

I've hit another bout of these 452 errors with one specific email address Cry

Here's my email log:

2016.07.27 03:15:49 SMTP (relay.plus.net): [tx] EHLO APOLLO
2016.07.27 03:15:49 SMTP (relay.plus.net): <rx> 250-avasout05 hello [212.159.61.44], pleased to meet you
2016.07.27 03:15:49 SMTP (relay.plus.net): <rx> 250-HELP
2016.07.27 03:15:49 SMTP (relay.plus.net): <rx> 250-AUTH LOGIN PLAIN
2016.07.27 03:15:49 SMTP (relay.plus.net): <rx> 250-SIZE 104857600
2016.07.27 03:15:49 SMTP (relay.plus.net): <rx> 250-PIPELINING
2016.07.27 03:15:49 SMTP (relay.plus.net): <rx> 250-8BITMIME
2016.07.27 03:15:49 SMTP (relay.plus.net): <rx> 250 OK
2016.07.27 03:15:49 SMTP (relay.plus.net): Authorizing to server
2016.07.27 03:15:49 SMTP (relay.plus.net): [tx] AUTH LOGIN
2016.07.27 03:15:49 SMTP (relay.plus.net): <rx> 334 VXNlcm5hbWU6
2016.07.27 03:15:49 SMTP (relay.plus.net): [tx] cGVyZHJpeDUy
2016.07.27 03:15:49 SMTP (relay.plus.net): <rx> 334 UGFzc3dvcmQ6
2016.07.27 03:15:49 SMTP (relay.plus.net): [tx] *****
2016.07.27 03:15:49 SMTP (relay.plus.net): <rx> 235 ... authentication succeeded
2016.07.27 03:15:49 SMTP (relay.plus.net): Authorized to host
2016.07.27 03:15:49 SMTP (relay.plus.net): Connected to host
2016.07.27 03:15:49 SMTP (relay.plus.net): [tx] MAIL FROM: <*****>
2016.07.27 03:15:49 SMTP (relay.plus.net): <rx> 250 <*****> sender ok
2016.07.27 03:15:49 SMTP (relay.plus.net): [tx] RCPT TO: <*****>
2016.07.27 03:15:55 SMTP (relay.plus.net): <rx> 452 ... temporary failure
2016.07.27 03:15:56 SMTP (relay.plus.net): End execution

The recipient assures me that his email inbox is *not* full, (in fact its empty).

Someone suggested that this might be  a DNS problem, but a dig of the MX record for the domain shows:

 

amonra@Charon:~$ dig windrushadv.co.uk mx

; <<>> DiG 9.9.5-3ubuntu0.8-Ubuntu <<>> windrushadv.co.uk mx ;; global options: +cmd ;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 926 ;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;windrushadv.co.uk.             IN      MX

;; ANSWER SECTION:
windrushadv.co.uk.      3600    IN      MX      10 mx00.1and1.co.uk.
windrushadv.co.uk.      3600    IN      MX      10 mx01.1and1.co.uk.

;; Query time: 64 msec
;; SERVER: 192.168.129.254#53(192.168.129.254)
;; WHEN: Wed Jul 27 02:45:22 BST 2016
;; MSG SIZE  rcvd: 94

amonra@Charon:~$ 

 

The only oddity (if it could be called that) is that this didn't show any AUTHORITY information which a dig of my own domain did:

amonra@Charon:~$ dig perdrix.co.uk mx

; <<>> DiG 9.9.5-3ubuntu0.8-Ubuntu <<>> perdrix.co.uk mx ;; global options: +cmd ;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 9759 ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;perdrix.co.uk.                 IN      MX

;; ANSWER SECTION:
perdrix.co.uk.          86400   IN      MX      10 mailcluster.zen.co.uk.

;; AUTHORITY SECTION:
perdrix.co.uk.          86400   IN      NS      ns1.zen.co.uk.
perdrix.co.uk.          86400   IN      NS      ns0.zen.co.uk.

;; Query time: 44 msec
;; SERVER: 192.168.129.254#53(192.168.129.254)
;; WHEN: Wed Jul 27 02:46:23 BST 2016
;; MSG SIZE  rcvd: 110

amonra@Charon:~$

The last time this happened (for the same email recipient) was some months ago.  I tried to get help from tech support at the time but they seemd quite at a loss to assist Shocked.

TIA

Dave P.

 

2 REPLIES
Community Gaffer
Community Gaffer
Posts: 13,415
Thanks: 1,178
Fixes: 91
Registered: 04-04-2007

Re: 452 ... temporary failure

Did this problem clear after a while? I saw a few similar reports mid week, but the issue was rectified shortly afterwards.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Perdrix
Grafter
Posts: 27
Thanks: 1
Registered: 18-01-2014

Re: 452 ... temporary failure

Yes, a couple of days later and all was well.  

So yes, temporary, but not necessarily short term.

Dave