452 ... temporary failure
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- 452 ... temporary failure
452 ... temporary failure
27-07-2016 4:21 PM
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I've hit another bout of these 452 errors with one specific email address
Here's my email log:
2016.07.27 03:15:49 SMTP (relay.plus.net): [tx] EHLO APOLLO 2016.07.27 03:15:49 SMTP (relay.plus.net): <rx> 250-avasout05 hello [212.159.61.44], pleased to meet you 2016.07.27 03:15:49 SMTP (relay.plus.net): <rx> 250-HELP 2016.07.27 03:15:49 SMTP (relay.plus.net): <rx> 250-AUTH LOGIN PLAIN 2016.07.27 03:15:49 SMTP (relay.plus.net): <rx> 250-SIZE 104857600 2016.07.27 03:15:49 SMTP (relay.plus.net): <rx> 250-PIPELINING 2016.07.27 03:15:49 SMTP (relay.plus.net): <rx> 250-8BITMIME 2016.07.27 03:15:49 SMTP (relay.plus.net): <rx> 250 OK 2016.07.27 03:15:49 SMTP (relay.plus.net): Authorizing to server 2016.07.27 03:15:49 SMTP (relay.plus.net): [tx] AUTH LOGIN 2016.07.27 03:15:49 SMTP (relay.plus.net): <rx> 334 VXNlcm5hbWU6 2016.07.27 03:15:49 SMTP (relay.plus.net): [tx] cGVyZHJpeDUy 2016.07.27 03:15:49 SMTP (relay.plus.net): <rx> 334 UGFzc3dvcmQ6 2016.07.27 03:15:49 SMTP (relay.plus.net): [tx] ***** 2016.07.27 03:15:49 SMTP (relay.plus.net): <rx> 235 ... authentication succeeded 2016.07.27 03:15:49 SMTP (relay.plus.net): Authorized to host 2016.07.27 03:15:49 SMTP (relay.plus.net): Connected to host 2016.07.27 03:15:49 SMTP (relay.plus.net): [tx] MAIL FROM: <*****> 2016.07.27 03:15:49 SMTP (relay.plus.net): <rx> 250 <*****> sender ok 2016.07.27 03:15:49 SMTP (relay.plus.net): [tx] RCPT TO: <*****> 2016.07.27 03:15:55 SMTP (relay.plus.net): <rx> 452 ... temporary failure 2016.07.27 03:15:56 SMTP (relay.plus.net): End execution
The recipient assures me that his email inbox is *not* full, (in fact its empty).
Someone suggested that this might be a DNS problem, but a dig of the MX record for the domain shows:
amonra@Charon:~$ dig windrushadv.co.uk mx ; <<>> DiG 9.9.5-3ubuntu0.8-Ubuntu <<>> windrushadv.co.uk mx ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 926 ;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1 ;; OPT PSEUDOSECTION: ; EDNS: version: 0, flags:; udp: 4096 ;; QUESTION SECTION: ;windrushadv.co.uk. IN MX ;; ANSWER SECTION: windrushadv.co.uk. 3600 IN MX 10 mx00.1and1.co.uk. windrushadv.co.uk. 3600 IN MX 10 mx01.1and1.co.uk. ;; Query time: 64 msec ;; SERVER: 192.168.129.254#53(192.168.129.254) ;; WHEN: Wed Jul 27 02:45:22 BST 2016 ;; MSG SIZE rcvd: 94 amonra@Charon:~$
The only oddity (if it could be called that) is that this didn't show any AUTHORITY information which a dig of my own domain did:
amonra@Charon:~$ dig perdrix.co.uk mx ; <<>> DiG 9.9.5-3ubuntu0.8-Ubuntu <<>> perdrix.co.uk mx ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 9759 ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 1 ;; OPT PSEUDOSECTION: ; EDNS: version: 0, flags:; udp: 4096 ;; QUESTION SECTION: ;perdrix.co.uk. IN MX ;; ANSWER SECTION: perdrix.co.uk. 86400 IN MX 10 mailcluster.zen.co.uk. ;; AUTHORITY SECTION: perdrix.co.uk. 86400 IN NS ns1.zen.co.uk. perdrix.co.uk. 86400 IN NS ns0.zen.co.uk. ;; Query time: 44 msec ;; SERVER: 192.168.129.254#53(192.168.129.254) ;; WHEN: Wed Jul 27 02:46:23 BST 2016 ;; MSG SIZE rcvd: 110 amonra@Charon:~$
The last time this happened (for the same email recipient) was some months ago. I tried to get help from tech support at the time but they seemd quite at a loss to assist .
TIA
Dave P.
Re: 452 ... temporary failure
29-07-2016 10:38 AM
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Did this problem clear after a while? I saw a few similar reports mid week, but the issue was rectified shortly afterwards.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: 452 ... temporary failure
29-07-2016 11:15 AM
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Yes, a couple of days later and all was well.
So yes, temporary, but not necessarily short term.
Dave
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