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ops ! Exception ID

gleneagles
Aspiring Legend
Posts: 11,105
Thanks: 2,552
Fixes: 17
Registered: ‎02-08-2007

ops ! Exception ID

Whilst posting on the forum I got the following message,

 

Ops, error, Exception ID 3C69CC80.

 

What's that about ?

We are born into history and history is born into us.
11 REPLIES 11
MauriceC
Hero
Posts: 4,085
Thanks: 929
Fixes: 17
Registered: ‎10-04-2007

Re: ops ! Exception ID

Did it occur when you clicked on 'Thanks'  or when posting a reply - if so It's been reported a few times.  Hopefully it's in the stack awaiting a lithium response.  Wink

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

gleneagles
Aspiring Legend
Posts: 11,105
Thanks: 2,552
Fixes: 17
Registered: ‎02-08-2007

Re: ops ! Exception ID

When posting a reply.

We are born into history and history is born into us.
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: ops ! Exception ID

do you mean You expect a response from lithium Ticked_off i have given up ,, trying to make the best of a bad thing 

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VileReynard
Hero
Posts: 12,613
Thanks: 630
Fixes: 20
Registered: ‎01-09-2007

Re: ops ! Exception ID

Shouldn't

Ops, error, Exception ID 3C69CC80.

be spelt

Oops, error, Exception ID 3C69CC80.

 

"In The Beginning Was The Word, And The Word Was Aardvark."

jaread83
Community Gaffer
Community Gaffer
Posts: 3,438
Thanks: 2,337
Fixes: 81
Registered: ‎22-02-2016

Re: ops ! Exception ID

I will look into this.

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jaread83
Community Gaffer
Community Gaffer
Posts: 3,438
Thanks: 2,337
Fixes: 81
Registered: ‎22-02-2016

Re: ops ! Exception ID

Well i've just posted around 50 posts in a private board and can't get this error to show up. I looked at the staging instance and this looks like it wasn't something that I changed and is a typo in the system.

So I will raise a support ticket to get this typo fixed asap.

Frontend Web Developer | www.plus.net

If you have an idea to improve the community, create a new topic on our Community Feedback board to start a discussion about your idea.

jaread83
Community Gaffer
Community Gaffer
Posts: 3,438
Thanks: 2,337
Fixes: 81
Registered: ‎22-02-2016

Re: ops ! Exception ID

@LouisaMartin, can you raise a new support ticket for this? I have added it to our bug tracker page for reference. Should be pretty simple to fix on the backend as its just a typo.

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LouisaMartin
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 397
Fixes: 1
Registered: ‎01-02-2016

Re: ops ! Exception ID

All raised @jaread83 #00119269

Louisa
jaread83
Community Gaffer
Community Gaffer
Posts: 3,438
Thanks: 2,337
Fixes: 81
Registered: ‎22-02-2016

Re: ops ! Exception ID

Cheers. I have added the ticket number to our bug tracker.

Frontend Web Developer | www.plus.net

If you have an idea to improve the community, create a new topic on our Community Feedback board to start a discussion about your idea.

LouisaMartin
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 397
Fixes: 1
Registered: ‎01-02-2016

Re: ops ! Exception ID

@gleneagles Lithium have checked the logs for the exception below and haven't been able to find anything for the last 3 days. Can you try and recreate the error again and get me a screengrab please?

Ta

Louisa
LouisaMartin
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 397
Fixes: 1
Registered: ‎01-02-2016

Re: ops ! Exception ID

Have you managed to see the error message again @gleneagles and screen shot it?

Louisa