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What is wrong with the Community Library?

Community Veteran
Posts: 4,768
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Registered: 16-10-2014

What is wrong with the Community Library?

I've prepared the text for my community library article and I wanted to submit it (having checked the requirements). Anyway when I select the Libray tab (open in new tab) at the top right of this page I then select the Login option. I enter my details, using the same as I am using here. However, after clicking Login I am taken to the Forum index page!
Thinking I may need to register I clicked the Register option and this does nothing but take me back to the Forum index page!
Am I missing something?
21 REPLIES
Superuser
Superuser
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Registered: 22-08-2007

Re: What is wrong with the Community Library?

Interesting question...
I recall an announcement that the library was closed for user submissions.  Just taking a look, I see that it is markedly different from how it used to look - I do not recall seeing an announcement that there is a new service which EUs can contribute to.  In looking at the list of what is there, anything I click "view" on generates a 404 error.
@CRT what is the status of the library please?
Kevin
Moderator
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Re: What is wrong with the Community Library?

I've just had a browse around ok. Maybe a permissions thing Undecided
Customer and Forum Moderator.
Product of the Tyrell Corporation
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Re: What is wrong with the Community Library?

Have you tried Create / Edit an article? I get the attached.
jelv (a.k.a Spoon Whittler)
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Community Veteran
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Re: What is wrong with the Community Library?

I can't get logged in to make this selection.
Moderator
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Re: What is wrong with the Community Library?

When I go from the forum (logged in) to the Library, there is only the option to log out.
Moving from Forum to Library doesn't log me out.
Customer and Forum Moderator.
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Superuser
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Re: What is wrong with the Community Library?

As far as I'm aware only staff can add or edit articles at the moment.
David
David
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Re: What is wrong with the Community Library?

[quote=http://community.plus.net/library/]What is this all about?
Have you ever found yourself looking for help setting up something not covered in our main Help & Support pages?  Or maybe you've worked out how to use something and think you could help others trying to do the same? A new router or mobile device maybe, or perhaps you’re into web-design?
If you've ever fancied yourself as a bit of a writer of help pages then here's your big chance. The new Support Library beta means that anyone registered as a Community Site user can create articles about pretty much anything related to Plusnet services, so long as you think it will be of value to the community.
You'll also be able to edit existing articles in a Wikipedia-type way, so we hope that collective brainpower will create some great new help pages.  As you can see we've already started it off. There are some articles we've moved across from the main support site that we think you'd relish getting your hands on.
Roll eyes
jelv (a.k.a Spoon Whittler)
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Community Veteran
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Re: What is wrong with the Community Library?

Good Morning All.
I've just tried to login to the Library again with the same result as before. Thinking it is my fault I logged out of the Community site, went directly to the Library and logged in and guess what? No, it didn't work it ended up in the same way as before by returning me to the main forum index. So I tried again this time I dumped all of my cached data (Ctrl+Shift+Delete) but to no avail.
I don't know where to go with this as it would appear to be an issue out with my control.
Community Veteran
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Re: What is wrong with the Community Library?

@Mook
Save your effort - it's borked and has been for at least a couple of years.
Quote from: Strat
When I go from the forum (logged in) to the Library, there is only the option to log out.
Moving from Forum to Library doesn't log me out.

@Strat
I gather you don't see the attached when you go to the library.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
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MartyPop
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Re: What is wrong with the Community Library?

First and last sentences of the attached screenshot are interesting  Cheesy
TORPC
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Re: What is wrong with the Community Library?

Hmm
How long is "We are investigating these problems and hope to have them fixed as soon as we can" in real time ?Huh
Jan 2012 ====> Oct 2014 & counting Lips are sealed
Community Veteran
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Re: What is wrong with the Community Library?

MartyPop - Maybe I should have paid more attention to this.
TORPC- I'm saying nothing  Lips are sealed
Moderator
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Re: What is wrong with the Community Library?

Quote from: jelv
@Strat
I gather you don't see the attached when you go to the library.

Yes I do see that and if I click Create/Edit I am taken to a Dashboard.
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TORPC
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Re: What is wrong with the Community Library?

The quickest & easiest option would of been to roll back the update Lips are sealed