What is wrong with the Community Library?
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What is wrong with the Community Library?
25-10-2014 12:35 PM
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Thinking I may need to register I clicked the Register option and this does nothing but take me back to the Forum index page!
Am I missing something?
Re: What is wrong with the Community Library?
25-10-2014 1:06 PM
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I recall an announcement that the library was closed for user submissions. Just taking a look, I see that it is markedly different from how it used to look - I do not recall seeing an announcement that there is a new service which EUs can contribute to. In looking at the list of what is there, anything I click "view" on generates a 404 error.
@CRT what is the status of the library please?
Kevin
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: What is wrong with the Community Library?
25-10-2014 4:28 PM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: What is wrong with the Community Library?
25-10-2014 6:02 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: What is wrong with the Community Library?
25-10-2014 7:35 PM
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Re: What is wrong with the Community Library?
25-10-2014 7:37 PM
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Moving from Forum to Library doesn't log me out.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: What is wrong with the Community Library?
25-10-2014 11:07 PM
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David
Re: What is wrong with the Community Library?
25-10-2014 11:26 PM
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Have you ever found yourself looking for help setting up something not covered in our main Help & Support pages? Or maybe you've worked out how to use something and think you could help others trying to do the same? A new router or mobile device maybe, or perhaps you’re into web-design?
If you've ever fancied yourself as a bit of a writer of help pages then here's your big chance. The new Support Library beta means that anyone registered as a Community Site user can create articles about pretty much anything related to Plusnet services, so long as you think it will be of value to the community.
You'll also be able to edit existing articles in a Wikipedia-type way, so we hope that collective brainpower will create some great new help pages. As you can see we've already started it off. There are some articles we've moved across from the main support site that we think you'd relish getting your hands on.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: What is wrong with the Community Library?
26-10-2014 9:02 AM
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I've just tried to login to the Library again with the same result as before. Thinking it is my fault I logged out of the Community site, went directly to the Library and logged in and guess what? No, it didn't work it ended up in the same way as before by returning me to the main forum index. So I tried again this time I dumped all of my cached data (Ctrl+Shift+Delete) but to no avail.
I don't know where to go with this as it would appear to be an issue out with my control.
Re: What is wrong with the Community Library?
26-10-2014 9:15 AM
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Save your effort - it's borked and has been for at least a couple of years.
Quote from: Strat When I go from the forum (logged in) to the Library, there is only the option to log out.
Moving from Forum to Library doesn't log me out.
@Strat
I gather you don't see the attached when you go to the library.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: What is wrong with the Community Library?
26-10-2014 1:22 PM
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Re: What is wrong with the Community Library?
26-10-2014 1:48 PM
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How long is "We are investigating these problems and hope to have them fixed as soon as we can" in real time ?
Jan 2012 ====> Oct 2014 & counting
Re: What is wrong with the Community Library?
26-10-2014 1:52 PM
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TORPC- I'm saying nothing
Re: What is wrong with the Community Library?
26-10-2014 1:57 PM
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Quote from: jelv @Strat
I gather you don't see the attached when you go to the library.
Yes I do see that and if I click Create/Edit I am taken to a Dashboard.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: What is wrong with the Community Library?
26-10-2014 1:58 PM
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