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Unread Messages - Sent Items in PM

Community Veteran
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Registered: 15-06-2007

Unread Messages - Sent Items in PM

2017-10-31_172059.jpg

For goodness sake - I wrote them

They won't change to read unless they are opened either

Yes I know I can sort it but why should I need to

 

15 REPLIES
Moderator
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Re: Unread Messages - Sent Items in PM

It does seem a bit silly but it isn't a major issue to select 'Mark all as read'.

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Community Veteran
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Re: Unread Messages - Sent Items in PM

I said that in my opening post but it should still be sorted

Moderator
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Re: Unread Messages - Sent Items in PM

@Oldjim

Sorry, wasn't a criticism of your post but rather just confirming what you said.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Browni
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Re: Unread Messages - Sent Items in PM

What is there to sort? You've sent 1,892 messages which are unread, what do you expect to happen?
I must have been really bad in a previous life. This is my 3rd ISP in a row that uses lithium.
Community Veteran
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Re: Unread Messages - Sent Items in PM

Since I sent them I couldn't have sent them unless I read them

Browni
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Re: Unread Messages - Sent Items in PM

The unread count is number of recipients who haven't read your PM.
I must have been really bad in a previous life. This is my 3rd ISP in a row that uses lithium.
Community Veteran
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Re: Unread Messages - Sent Items in PM

At least some of rthem must have been read as they have been answerd

I just tried opening a couple of them and the unread count hasn't changed

Browni
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Re: Unread Messages - Sent Items in PM

It doesn't matter if you open them, it's the recipient opening them that will lower the count.
It's like a confirmation that the message you have sent has been read by the recipient.
I must have been really bad in a previous life. This is my 3rd ISP in a row that uses lithium.
Superuser
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Re: Unread Messages - Sent Items in PM

It's a known bug which I reported ages ago .... @jaread83 ... any progress from our friends at Lithium please?
Community Veteran
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Re: Unread Messages - Sent Items in PM

When I look at my sent PMs, some of them have bold titles and others normal. I assume the ones with bold titles are the ones not read by the recipient.

jelv (a.k.a Spoon Whittler)
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Community Gaffer
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Re: Unread Messages - Sent Items in PM

@Townman is correct. This is a known bug that is being investigated.

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Superuser
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Re: Unread Messages - Sent Items in PM

Community Gaffer
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Re: Unread Messages - Sent Items in PM

Checking our case portal with Lithium, this bug with the counter has been fixed in a software update which will be coming out at some point soon (I havent received the details of when this will happen yet).

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Community Veteran
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Re: Unread Messages - Sent Items in PM

as long as they aren't waiting for the new Plusnet Accounting System Evil