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Undo a thanks

FIXED
Anonymous
Not applicable

Undo a thanks

Is there a way to do this? I fat fingered the screen earlier and thanked the wrong post, can I undo this, if not then I have to ask why not.

13 REPLIES 13
Mav
Moderator
Moderator
Posts: 22,369
Thanks: 4,725
Fixes: 514
Registered: ‎06-04-2007

Re: Undo a thanks

Fix

I have just checked and there should be an option under Post Options: 'Revoke my thanks' but you may need to refresh the page first.

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MauriceC
Resting Legend
Posts: 4,085
Thanks: 929
Fixes: 17
Registered: ‎10-04-2007

Re: Undo a thanks

Well!  You should be able to click the 'Thanks' button a second time to toggle the thanks.  Hovering over the button gives the correct message, but the button is 'greyed out' and inactive.

I'm sure this worked when the forum first went live and I tested it, so something has changed.

 

Maurice

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SpendLessTime
Hero
Posts: 3,000
Thanks: 928
Fixes: 86
Registered: ‎21-09-2009

Re: Undo a thanks

Works as per Mav's instructions. You need to refresh the page to get the option in the Post Options.

Ex - Plusnet Customer (2009 - 2023) now with BT
MauriceC
Resting Legend
Posts: 4,085
Thanks: 929
Fixes: 17
Registered: ‎10-04-2007

Re: Undo a thanks

A distinctly lithium method doing things.Grin

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SpendLessTime
Hero
Posts: 3,000
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Registered: ‎21-09-2009

Re: Undo a thanks

@MauriceC

I thought you were going to try and unthank me just as I did to @Mav to test the theory. And yes, I also tried the thanks button too as it seemed the obvious choice and is labelled as such too.

Ex - Plusnet Customer (2009 - 2023) now with BT
spraxyt
Resting Legend
Posts: 10,063
Thanks: 674
Fixes: 75
Registered: ‎06-04-2007

Re: Undo a thanks

When you click the thanks button @jaread83 advised us elsewhere that the counter update is done by a localised AJAX call. This means the rest of the page needs a refresh to pick the status change up and make associated changes in menu options.

However refreshing the page does not activate removal of thanks on the original button. Something for Plusnet to take a look at. Thanks to @MauriceC for being the guinea pig for my check. Grin

David
Anonymous
Not applicable

Re: Undo a thanks

@MauriceC - That was my way of thinking I assumed that it would be a toggle operation and without seeing an obvious option to undo having not refreshed that page I simply, albeit wrongly, assumed it didn't exist or I was missing something. 

rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: Undo a thanks

A quick thought on a similar note ,, can you Change a Fix ? if it becomes no longer a Fix ?Huh

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spraxyt
Resting Legend
Posts: 10,063
Thanks: 674
Fixes: 75
Registered: ‎06-04-2007

Re: Undo a thanks

Yes, the OP gets a "remove fix" option in the appropriate Post options menu. Again it  probably needs a page refresh after a "fix" is applied to see it.

David
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: Undo a thanks

Thanks Spraxyt Smiley  something i had never seen

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jaread83
Community Gaffer
Community Gaffer
Posts: 3,438
Thanks: 2,336
Fixes: 81
Registered: ‎22-02-2016

Re: Undo a thanks

The thanks button has been heavily modified by myself (it was a lot bigger, there was text next to the thumbs up button and the counter and button were two separate elements entirely) and a recent update of the platform allowed you to revoke thanks by simply clicking it again. My modifications have stopped this from happening and it's on my list of things to look at for the next update. Will let you know when I have got a fix ready on the staging environment. You can still use the options on a message to revoke the thanks in the meantime. Sorry about that guys.

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shutter
Community Veteran
Posts: 22,206
Thanks: 3,769
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Registered: ‎06-11-2007

Re: Undo a thanks


@Anonymous wrote:

Is there a way to do this? I fat fingered the screen earlier and thanked the wrong post, can I undo this, if not then I have to ask why not.


 

 

Fancy that... I never thought that I would see someone with a "no thank you " attitude on here ...  GrinGrinCheesy

jaread83
Community Gaffer
Community Gaffer
Posts: 3,438
Thanks: 2,336
Fixes: 81
Registered: ‎22-02-2016

Re: Undo a thanks

Lithium advised me that my modifications to the element were causing the behaviour of clicking it again to revoke the thanks was the issue. I have investigated further and found that it is not my modification and is in fact a problem with the code that I cannot change. Basically, there is a CSS for 'pointer-events: none;' attached to the button once clicked which is stopping a user from clicking it again. I have gone back to Lithium with this info and told them to sort it out.

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