Thread Locking Etiquette?
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Thread Locking Etiquette?
27-11-2008 2:11 PM
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This isn’t meant to be an inflammatory post but a genuine question.
Is there a thread locking etiquette that the Moderators should follow?
I have noticed in the past that when a Mod has felt a thread was getting a little ‘tetchy’ they have either warned the individual or all involved to play nicely or the thread will be locked. This usually seemed to sort things out.
To me this seems a far better M.O. than just locking a thread in case it might get ‘tetchy’. Shouldn’t there be some moderation in moderating the threads rather than summary action?
Again, I am not taking the mickey here but I would have posted this to Techguys thread but it was unable to because it was locked immediately after his initial post.
Cheers
Re: Thread Locking Etiquette?
27-11-2008 2:30 PM
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The preferred option is of course to split out offending posts and move them to storage, followed by PMing individuals concerned to explain why their post has been removed.
If the posts are not too inflammatory, it may be appropriate to simply comment in the thread, reminding contributors to respect one another.
Other times, locking achieves a similar thing, and is generally the outcome if a discussion is becoming repetitive.
It would be very difficult for me to criticise the mods for being short on time at the minute, perhaps things will return to a more palatable state following the election of additional resource.
FYI - In the dim and distant past we did have a few periods of 'zero tolerance' where every transgression would be met with the fullest punishment permissible by the Forum Rules, however this was only during periods of heated discontent, for example if PN had accidentally misplaced 700GB of emails, or somesuch. The aim being to quell rapidly escalating statements of discontent to prevent them becoming flame wars. (Whilst allowing people to voice their opinions freely in line with the Forum Rules)
I can't think of anything at the minute that would justify this course of action - so one can only presume its a lack of time to take a considered approach on every moderating action. (And as I say, its not really their fault they are so low on numbers ATM )
Re: Thread Locking Etiquette?
27-11-2008 2:36 PM
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Re: Thread Locking Etiquette?
27-11-2008 2:38 PM
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Was my point, the comment I made was purely humour and I'm sure it would have been taken in that way but I would have obeyed a mod's note, locking the thread was a complete overreaction IMO, I mean we are all adults here and I would not do anything knowingly to hurt anyone's feelings or make them look stupid.
I would have liked the opportunity to clarify or retract my comments but if humour is banned, then I shall simply stop posting as it rather ridiculous.
I restate again, my intention is never to cause offence but unless it is a major breach of the rules then the person should be given right of reply in relation to the matter which has not happened in this case.
Re: Thread Locking Etiquette?
27-11-2008 2:43 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Thread Locking Etiquette?
27-11-2008 2:47 PM
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However, I do think that the thread had gone horribly off topic and was serving no purpose.
IMHO, the best option would have been to close and to reopen a new one that does actually stay on topic.
God - FWIW, it was discussed at length by the moderators and was also discussed outside this site for guidance etc. It wasn't something that was merely dismissed and I'm sure that noone would have any issues if you were to bring up the issue again.
Re: Thread Locking Etiquette?
27-11-2008 2:51 PM
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Thanks for the extra info.
Re: Thread Locking Etiquette?
27-11-2008 2:52 PM
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Re: Thread Locking Etiquette?
27-11-2008 2:57 PM
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I haven't been around here enough recently to be able to say with certainty that I agree and think I know who you mean, however your comment can be used to highlight another problem facing our moderators.
@All who care to read on:
Managing a disruptive contributor takes an inordinate amount of time and effort, not least because those who tend to be disruptive are also those who are likely to be most vocal if there is even a glimmer of perceived unfairness in their treatment.
[As is hinted at by Jameseh above]
This means that many times, each decision for a particular contributor will be discussed beforehand, and documented for the viewing of fellow moderators so that the larger picture of an individuals conduct can be seen.
Such overhead is unpalatable at the best of times, but particularly so when collectively or individually short on time.
This might be another factor taken into account for some moderating decisions.
Its hard to guess, and impossible to know for sure for each incident.
I suppose the biggest factor has to be whether we as a group of participants in a forum have faith in those charged with running things for us.
This isn't something that I ever felt was really in question during my time helping out, and I don't think its a serious question ATM either - but sure, often individuals are upset at moderating decisions, and even with individual moderators.
So long as we are generally happy, and have faith that our friends are doing their best for us [for free] in difficult circumstances - we just have to accept that not every decision will appear to be the best one. Sometimes it will be the best one, but for reasons we will never know, and sometimes it will be wrong. Its not fair to get too upset at the occasional wrong decision though, especially when we can't easily assess whether its a bad choice, or a good choice borne out by evidence undisclosed.
[Apologies for EDITS - kept modifying it as I caught up with the stuff posted in between]
Re: Thread Locking Etiquette?
27-11-2008 3:29 PM
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Re: Thread Locking Etiquette?
27-11-2008 3:37 PM
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Cheers
Re: Thread Locking Etiquette?
27-11-2008 4:48 PM
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In general, we need to remember that it is very easy to post on what is a public forum, particularly as we are 'faceless' so to speak.
A little more thought before hitting the 'Submit' button would not come amiss (and I certainly don't exclude myself from this advice).
Re: Thread Locking Etiquette?
27-11-2008 8:41 PM
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may I make a couple of comments.
I never could or would volunteer to be a Moderator! I disagree about the decision on that B word, but I think they have an impossible job to satisfy everyone and I accept the decision.
I don't think it was unreasonable to lock the thread.
I agree it is no place for personalities, and I don't believe "techguy" has done himself any favours if he wants to be a Mod.
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