Spammers
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Spammers
16-04-2016 1:42 PM
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Well, the professional spammers have found this open to all forum and I have reported 2 posts in the last 10 minutes as obvious spam. This could get ugly and make this forum unusable very quickly.
Plusnet are going to have to tackle this with real resources, and not expect mods to tackle it.
Re: Spammers
16-04-2016 1:44 PM - edited 16-04-2016 1:44 PM
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This possibility was pointed out at length during the initial feedback and ignored
![](/skins/images/40BC95A3BF56BABA9F8C30B8C88FB66E/responsive_peak/images/icon_anonymous_message.png)
Re: Spammers
16-04-2016 1:46 PM
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Yep I saw those as well, but but the time I tried to read one it had been removed, so someone's on the ball. Obviously I'm using my account from the old forum, but when signing up for an account are there any bot protections in place?
Also I've noticed what I think is about 400 new users since launch, but the post count on the site don't really reflect this.
Re: Spammers
16-04-2016 1:47 PM
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I've reported a few this afternoon too. When will Plusnet learn to LISTEN not ponificate?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Spammers
16-04-2016 1:53 PM
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Where were or are they? I haven't been looking about too much.
Re: Spammers
16-04-2016 1:53 PM - edited 16-04-2016 1:55 PM
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I think we all knew it would happen when the new forum was announced, and I seem to remember yourself and others saying it had been raised as a major concern.
Shame as it is unfair to expect unpaid volunteers to manage spam.
@Anonymous
It is very cheap to get people to spam so you don't need bots although it is cheaper again if bots are used.
One was in the Business forum and one in the "My Router" about snoring aids
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Re: Spammers
16-04-2016 2:01 PM - edited 17-04-2016 12:58 PM
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Yes, that's the truth of it, but you would have thought with all of the guests online there would be more posting.
Re: Spammers
16-04-2016 2:04 PM - edited 16-04-2016 2:05 PM
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I don't think that number of guests is that uncommon, but I dare say there will be a few members who can't get logged-in properly yet due to the password reset etc issues.
Re: Spammers
17-04-2016 12:28 PM
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I assume a mod has noticed all the spam just appeared on Chit-Chat & Broadband! I will report this post as I'm not opening the spam.
Re: Spammers
17-04-2016 12:43 PM
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I believe I've dealt with all the spam and banned the 'poster'.
If anyone spots any more, please report it.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Spammers
17-04-2016 12:45 PM
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A load on the broadband board.
Re: Spammers
17-04-2016 1:09 PM - edited 17-04-2016 1:10 PM
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I think I have all those now.....thanks.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Spammers
17-04-2016 1:32 PM - edited 17-04-2016 4:28 PM
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@Strat wrote:
I believe I've dealt with all the spam and banned the 'poster'.
Dick,
Edited to not give clues: I hope you'll get the means to make the work of mods less arduous!
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Spammers
17-04-2016 2:17 PM
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It's ironic that spammers have already joined the forums while some genuine members are still struggling with the password reset debacle.
Re: Spammers
17-04-2016 2:18 PM
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The tool is called Mambers only
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
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