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Site is crawling along

Community Veteran
Posts: 38,239
Thanks: 932
Fixes: 54
Registered: 15-06-2007

Site is crawling along

I am now seeing massive delays - part waiting for the site and the rest waiting for Google Analytics - has this started early and messed something up
Quote
Planned Community Site Maintenance - Wednesday 26th August Midday-6.00pm
Portal
Posted on: Wednesday 26 August 2009, 11:40
When's this work happening?
This afternoon.
What does it affect?
The servers used to host our Community website.
How long will it take?
Up to five hours.
What does the work involve?
We will be moving some of the servers used to host our Community Site to a new data centre in Sheffield.
Is it likely to cause problems?
No it shouldn't do, the master servers are housed in a different data centre and aren't being moved as part of this work.
Is there anything else I need to know?
No.
Kind Regards,
Bob Pullen
Customer Support
Note this post took over 2 minutes to post
37 REPLIES
Community Veteran
Posts: 38,239
Thanks: 932
Fixes: 54
Registered: 15-06-2007

Re: Site is crawling along

pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: Site is crawling along

thas mild for you jim, slow isnt the word for it
two minutes a time at 6000 plus line speed
Community Veteran
Posts: 18,542
Thanks: 190
Registered: 12-08-2007

Re: Site is crawling along

It's almost ground to a halt.  Angry  Guess it's to do with the servers being moved but surely this problem could have been anticipated and the work done at a more sensible time.
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: Site is crawling along

Ha Ha  Grin Grin
Quote
What does the work involve?
We will be moving some of the servers used to host our Community Site to a new data centre in Sheffield.
Is it likely to cause problems?
No it shouldn't do, the master servers are housed in a different data centre and aren't being moved as part of this work.
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: Site is crawling along

Yep - We weren't expecting any impact!
Bob 's getting a service status out currently and we'll try and get things back to normal as soon as possible.
I'm going to get a coffee Wink
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: Site is crawling along

Sorry JemeseH, that this site is so slow, Tuned the tele on while I was waiting and a 60 Minute program about Ashridge House, was on last night and now nearly finished on ITV3, no repeats on my list, just watching the last four minutes Cool Cool
Community Veteran
Posts: 18,542
Thanks: 190
Registered: 12-08-2007

Re: Site is crawling along

Thanks for your comments James.  Looking forward to Bob's update.
Community Gaffer
Community Gaffer
Posts: 12,848
Thanks: 668
Fixes: 64
Registered: 04-04-2007

Re: Site is crawling along

Service Status here. Initial thoughts are that we're hitting the maximum limit for database connections. More news as we have it...

Bob Pullen
Plusnet Products Team
If I've been helpful then please give thanks ⤵

Community Veteran
Posts: 38,239
Thanks: 932
Fixes: 54
Registered: 15-06-2007

Re: Site is crawling along

Looks as though someone kicked the hamster - running much better at the moment
Mike_Grice
Grafter
Posts: 206
Registered: 05-04-2007

Re: Site is crawling along

Yep - I think we have it nailed now.  Just running some tests... sorry guys!
Community Veteran
Posts: 18,542
Thanks: 190
Registered: 12-08-2007

Re: Site is crawling along

Yes, it's speeded up Smiley  Don't let the hamster die Wink Wink
Mike_Grice
Grafter
Posts: 206
Registered: 05-04-2007

Re: Site is crawling along

We are now running dual hamsters in a CAGE-1 configuration.
We're looking into the root cause, but we've applied a workaround in the interim.
M
Community Veteran
Posts: 6,580
Thanks: 201
Fixes: 14
Registered: 16-02-2009

Re: Site is crawling along

Quote from: Gricey
We are now running dual hamsters in a CAGE-1 configuration.

Think you might have been better with a couple of Guinea Pigs ala the G-Force film  Cheesy
Community Gaffer
Community Gaffer
Posts: 12,848
Thanks: 668
Fixes: 64
Registered: 04-04-2007

Re: Site is crawling along

Service Status thread cleared.

Bob Pullen
Plusnet Products Team
If I've been helpful then please give thanks ⤵