Reset password generates Error Message
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Re: Reset password generates Error Message
12-04-2016 8:15 PM
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@MartyPop wrote:
@bobpullen wrote:
Can you message me the headers from one of the delayed password reset emails you received?
I did that yesterday, did you receive it?
Yes, sorry I'm a bit behind on forum notifications. Had a busy couple of days!
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Reset password generates Error Message
13-04-2016 11:52 AM
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Yeah, I bet you have
BTW ..... I'm actually @MartyPop but I'm having to reply using my "Throw-Away" account simply because I'm currently locked out of my @MartyPop account: see attached screenshot. The reason why I'm locked out is that I'm still waiting for the verification email to arrive for a username change. The odd thing is that the topic reply notification was sent to the email address associated with that account ..... this is an absolute mess
Re: Reset password generates Error Message
13-04-2016 12:14 PM
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@awontroba1 Could you PM me your original forum username, the email address you've been trying to send the password reset to and your Plusnet account username please.
Re: Reset password generates Error Message
14-04-2016 12:01 PM
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@Tra-La-La wrote:
Yeah, I bet you have
BTW ..... I'm actually @MartyPop but I'm having to reply using my "Throw-Away" account simply because I'm currently locked out of my @MartyPop account: see attached screenshot. The reason why I'm locked out is that I'm still waiting for the verification email to arrive for a username change. The odd thing is that the topic reply notification was sent to the email address associated with that account ..... this is an absolute mess
I tried a password reset earlier this morning for the umpteenth time and I finally received a verification email which only took 43 seconds to arrive at my mail host's servers
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