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Reset Profile delay

MauriceC
Resting Legend
Posts: 4,085
Thanks: 929
Fixes: 17
Registered: ‎10-04-2007

Reset Profile delay

Yesterday evening about 19:30 I changed my email address in my Profile and got the message to wait for the verification email to validate the change.  After 10 mins. nowt appeared so I clicked on 'resend verification email'.

Nowt 'appened, so unable to post to the forum I caught up on other things.

The verification message finally arrived in my Inbox at 00:25?

Looks like a delay within the Lithium system.

 

Return-Path: <community@plus.net>
Envelope-to: maurice@mungedaddress.co.uk
Delivery-date: Fri, 08 Apr 2016 00:25:37 +0100
Received: from smtp2.Lithium.com ([46.19.168.11]:38311) by server12.discountdomainsuk.com with esmtp (Exim 4.86_1) (envelope-from <community@plus.net>) id 1aoJIQ-0006uZ-8O for maurice@mungedaddress.co.uk; Fri, 08 Apr 2016 00:25:36 +0100
Received: from ams1papp30.am.Lithium.com (am-lb-VIP-VLAN90.am.Lithium.com [10.50.90.6]) by smtp2.Lithium.com (Postfix) with ESMTP id 3C4F93B02DE for <maurice@mungedaddress.co.uk>; Thu, 7 Apr 2016 22:28:23 +0200 (CEST)
X-DomainKeys: Sendmail DomainKeys Filter v1.0.2 smtp2.Lithium.com 3C4F93B02DE
Date: Thu, 7 Apr 2016 22:28:21 +0200 (CEST)
From: "Plusnet Community Mailer" <community@plus.net>
To: <maurice@mungedaddress.co.uk>
Message-ID: <1420140222.2423.1460060903246.JavaMail.Lithium@ams1papp30.am.Lithium.com>
Subject: Email Address Verification
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0004_01D19191.1DC10710"
X-Spam-Status: No, score=
X-Spam-Score:
X-Spam-Bar:
X-Ham-Report:
X-SpamFlt-Status: Not Detected
X-KASFlt-Status: Rate: 0
X-KASFlt-Status: {Dosetcrawler: probable amspam}
X-KASFlt-Status: Method: none
X-KASFlt-Status: Status: not_detected
X-KASFlt-Status: Lua profiles 94290 [Apr 07 2016]
X-KASFlt-Status: LuaCore: 416 416 aa6d50e21558903569be7a128e186d166288ebad
X-KASFlt-Status: Version: 5.3.8
X-SpamFlt-Phishing: Not Detected
X-Spam-Flag: NO
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.6157

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

3 REPLIES 3
Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: Reset Profile delay

Hi Maurice, I see no one replied to your post, but as you've posted here I hope it's taken care of Wink

MauriceC
Resting Legend
Posts: 4,085
Thanks: 929
Fixes: 17
Registered: ‎10-04-2007

Re: Reset Profile delay

Well I did PM Bob with the Mail headers yesterday evening but I guess that he's taking a well deserved rest today.

The problem does need identifying and fixing but in the context of many most of the other bugs found so far it is annoying rather than critical.  Undecided

Rather surprised that the Plusnet staff do not appear to be present today?

 

M

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: Reset Profile delay

They are lurking, and I've seen a post or two, but I've been concentrating on a few limited issues at the moment.