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Not getting notifications

maranello
Pro
Posts: 1,262
Thanks: 200
Fixes: 2
Registered: ‎11-01-2008

Not getting notifications

I noticed today that @Gandalf mentioned me in a post, but this has not appeared in my notifications. Is this a bug or has a setting been changed inadvertently?

My other car isn't a Ferrari
7 REPLIES 7
Townman
Superuser
Superuser
Posts: 19,730
Thanks: 8,064
Fixes: 94
Registered: ‎22-08-2007

Re: Not getting notifications

It has been seen from time to time.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Nibiru
Community Veteran
Posts: 5,797
Thanks: 425
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Registered: ‎11-08-2007

Re: Not getting notifications

I've given up with notifications, as it is not unusual for emails to arrive 20 to 22 HOURS after the forum reply got posted.

Plusnet FTTC 80/20 IPv4/30, Hurricane Electric 6in4 IPv6/48, Pulse8 landline & calls, SamKnows 600N
Vigor 130 modem, pfSense 2.6.0 router, DrayTek WAPs, Devolo dLAN 500, Gigaset N300A-IP VoIP DECT
Townman
Superuser
Superuser
Posts: 19,730
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Registered: ‎22-08-2007

Re: Not getting notifications

@maranello,

To be unambiguous, do you mean notification as something which (a) appears on the notifications page and (b) might pop-up a toaster message … or notification EMAILs as alluded to by @Nibiru (which is quite a different matter).

 

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Nibiru
Community Veteran
Posts: 5,797
Thanks: 425
Fixes: 12
Registered: ‎11-08-2007

Re: Not getting notifications

Also to be unambiguous,  the on screen notifications (both the avatar indications and pop-up bubbles) do work for me as expected,  it is only the notification emails often arriving the following day that causes me a problem.

Plusnet FTTC 80/20 IPv4/30, Hurricane Electric 6in4 IPv6/48, Pulse8 landline & calls, SamKnows 600N
Vigor 130 modem, pfSense 2.6.0 router, DrayTek WAPs, Devolo dLAN 500, Gigaset N300A-IP VoIP DECT
maranello
Pro
Posts: 1,262
Thanks: 200
Fixes: 2
Registered: ‎11-01-2008

Re: Not getting notifications

@Nibiru

To clarify, I am referring to the avatar notification (a number in a red circle in the top right of the avatar next to my forum name), but also the list of notifications that can be viewed by selecting 'Notifications'.

Incidentally, I've got one from @Townman for his earlier post.

My other car isn't a Ferrari
jab1
Aspiring Legend
Posts: 11,281
Thanks: 3,699
Fixes: 136
Registered: ‎24-02-2012

Re: Not getting notifications

@maranello Not that is of any help, but I experienced exactly the same issue mid-January. It lasted for about 48 hours, then miraculously fixed itself - think I posted about it somewhere at the time.

John
maranello
Pro
Posts: 1,262
Thanks: 200
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Registered: ‎11-01-2008

Re: Not getting notifications

@jab1

Thanks John, your latest post also confirms it is working now.

 

My other car isn't a Ferrari