Is the 'Report to moderator' post option working?
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- Is the 'Report to moderator' post option working?
07-05-2016 10:28 AM
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I pose the question after posting 3 'Report to moderator' issues over the past week or so and seeing no replies?
Normally the Mods are speedy and efficient in dealing with things, so I can only assume that the reports are not getting seen?
I can't see any audit trail of the reports, should there be one?
M
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Fixed! Go to the fix.
Re: Is the 'Report to moderator' post option working?
07-05-2016 10:29 AM - edited 07-05-2016 10:45 AM
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it has worked where I used it but you don't get a reply normally - you just need to see what, if anything, happens
Re: Is the 'Report to moderator' post option working?
07-05-2016 10:31 AM
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I reported two suspect spam posts to the mods as well, and I heard nothing, I assumed that was the norm. Is it?
Re: Is the 'Report to moderator' post option working?
07-05-2016 11:16 AM
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For quite a lot of 'Report to moderator' there is limited need for a personal response - it can generate a lot of work - and I'm comfortable with that. But there are some cases where a response would be helpful.
My rationale for raising the query is the concern that the function may not be working, not as a reflection on the.Mods.
Maurice.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Is the 'Report to moderator' post option working?
07-05-2016 11:20 AM
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The mods don't reply to reports. If they agree, action is taken, if not, nothing happens.
The only acknowledgement we get is that displayed by the forum that the report has been submitted.
07-05-2016 8:32 PM
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Hi Maurice, it is working fine - I've used it several times
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