Fed up with forums not working properly!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Feedback
- :
- Community Site Feedback
- :
- Fed up with forums not working properly!
Re: Fed up with forums not working properly!
28-02-2014 11:26 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
My putting an entry in the hosts file to force use of a single server seemed to make a difference.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Fed up with forums not working properly!
28-02-2014 11:28 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sadly, we couldn't just run on one server. The blogs get a lot of traffic!
Ex-Broadband Service Manager
Re: Fed up with forums not working properly!
28-02-2014 7:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Fed up with forums not working properly!
03-03-2014 9:30 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Fed up with forums not working properly!
03-03-2014 12:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
And yes I also believe it is very frustrating that it just has not been fixed.
Maurice
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Fed up with forums not working properly!
03-03-2014 12:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: MauriceC It has been a 'feature' for so long that I've just learned to live with it.
Indeed.
It used to happen to me when I was with Be and still does now I'm back on PN.
I just refresh the browser, which usually gives a "hard" error from the Forum about a blank submission, then use the "back" button to recover what I was typing and resubmit.
Mostly that works on the first retry, occasionally it needs 2 or 3.
It seems to happen more when editing a post (like this line I'm adding) but not consistently. In fact it just did!
Re: Fed up with forums not working properly!
03-03-2014 3:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
By default most webservers will lock the sessions file until the process has finished with it. This means other processes (eg other http threads) can not access the session until the other process is done.
Why have I concluded this? Because when the go slow occurs the other tabs i've opened also do not get any content. If I stop the first http request and leave it for a bit then re-try its almost instant.
This suggests one of two things: The smf forum code is ugly, bloated and using queries all over the place and running them in loops causing it to take ages to complete OR that plusnet are running something that goes through all the session files periodically which takes time to complete.
As an ISP the latter wouldn't surprise me for their statistical purposes but I'd say the former is more likely. If you ask me this forum needs to be canned and converted to another - while having the database converted.
Re: Fed up with forums not working properly!
05-03-2014 11:26 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
That was after the post was accepted & page refreshed to show it had gone through
& after using the
Edit:
I can pretty much re-inact the issue every time, using FireFox 27.0.1
Re: Fed up with forums not working properly!
27-03-2014 11:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Fed up with forums not working properly!
27-03-2014 11:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Fed up with forums not working properly!
28-03-2014 12:17 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Other websites seem OK
Re: Fed up with forums not working properly!
28-03-2014 8:00 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Looking at my internet facing router firewall logs, it is full of blocked incoming packets from the Plusnet community servers, which look as if they have been blocked by IPv4 NAT because they do not match up with outgoing web requests.
Why can't we have the forum on IPv6 and avoid stupid NAT problems ?
The example below is for 84.93.230.178 ('community04.servers.plus.net') -
Re: Fed up with forums not working properly!
28-03-2014 12:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have also tried, unsuccessfully, to forward the packets from the wrong IP addresses to my computer (and perhaps if I could do that, also convert the IP addresses and probably convert the source port for https also). But it didn't seem to be possible with my router.
Re: Fed up with forums not working properly!
28-03-2014 12:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: buntrob Forums have been extremely slow tonight!
And then a bit more! I gave up at 21:30 with each new page taking up to a minute to load. Happily browsing and interacting with Amazon and E-bay during the Forum sulks.
The Networks guys need to get their thinking heads on and bottom this problem out.
M
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Fed up with forums not working properly!
28-03-2014 1:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It is a real nuisance having a firewall log that has more than 95% of blocked entries coming from Plusnet servers, the remainder coming from unsolicited port probe attempts.
I also get bucket loads of similar junk from the Plusnet email servers, although I have not investigated whether these are POP or IMAP related.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Feedback
- :
- Community Site Feedback
- :
- Fed up with forums not working properly!