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Email

NorthEasterner
Aspiring Pro
Posts: 1,849
Thanks: 48
Fixes: 3
Registered: 25-09-2012

Email

Hi,
I changed my email on the account. However to test it out a few hours by doing a forgot password thing, no email came through. The same for personal messages as well.
Thanks
NE
Ex Plusnet Fibre customer. BT Infinity Customer using a BT Smart Hub. If you wish to say thanks, please click the thumbs up Thumbs Up
2 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 17,640
Thanks: 534
Fixes: 159
Registered: 05-04-2007

Re: Email

I've just requested that you get sent a reset link. Can you let me know if that comes through? Also tested my account and a test account and got both those.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
NorthEasterner
Aspiring Pro
Posts: 1,849
Thanks: 48
Fixes: 3
Registered: 25-09-2012

Re: Email

Ah...
I've been a bit thick, my outlook has been odd and sent it to junk which doesn't alert me by any means.
I can say yes I've received the reset links and found the missing personal email messages as well.
Thanks Chris
NE  Grin
Ex Plusnet Fibre customer. BT Infinity Customer using a BT Smart Hub. If you wish to say thanks, please click the thumbs up Thumbs Up