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plus.net portal outage

jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

plus.net portal outage

A problem has occurred with our internal database which has caused a loss of access to our portal and our internal systems. We have failed over to an alternate database whilst we investigate the cause of the outage.
Please accept our apologies for any inconvenience during this problem.
A service status will be posted when we can do so.
Joanne Pilson
Customer Support
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,322
Thanks: 223
Fixes: 65
Registered: 27-04-2007

Re: plus.net portal outage

Hi all,
Both the website and out internal systems are back up and running now. Investigations are underway as to what has caused this.
A service status posting will be up soon.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
thisoldman
Grafter
Posts: 1,220
Thanks: 2
Registered: 06-04-2009

Re: plus.net portal outage

Quote from: Joanne
A problem has occurred with our internal database which has caused a loss of access to our portal and our internal systems. We have failed over to an alternate database whilst we investigate the cause of the outage.
Please accept our apologies for any inconvenience during this problem.
A service status will be posted when we can do so.
Joanne Pilson
Customer Support


failed over to an alternate..
that Winks poor english jo....