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Website/Internal Systems Accessibility Problems - NEW [RESOLVED]
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Website/Internal Systems Accessibility Problems - NEW [RESOLVED]
18-06-2011 2:06 PM
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We are currently experiencing a problem affecting our internal CRM system and customers being unable to log in to our website. At this time, our callcentre is unable to deal with account specific enquiries.
Our engineers are investigating and further details will be provided as they become available.
Apologies for the inconvenience.
Kind Regards,
Joanne Pilson
Customer Support.
Our engineers are investigating and further details will be provided as they become available.
Apologies for the inconvenience.
Kind Regards,
Joanne Pilson
Customer Support.
Message 1 of 7
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Re: Website/Internal Systems Accessibility Problems - NEW
18-06-2011 2:30 PM
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Also flagged here - http://community.plus.net/forum/index.php?topic=96637
Message 2 of 7
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Re: Website/Internal Systems Accessibility Problems - NEW
18-06-2011 2:34 PM
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Will there be a service status posting or is that knackered as well
Message 3 of 7
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Re: Website/Internal Systems Accessibility Problems - NEW
18-06-2011 2:36 PM
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I just messaged you about that. With the internal system down I can't post service status in the normal fashion, hence this announcement and a link to here from our twitter feed.
Message 4 of 7
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Re: Website/Internal Systems Accessibility Problems - NEW
18-06-2011 2:39 PM
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I see there's now an apology message on Member Centre pages, so at least people will know what's going on when they try to reach it.
Plusnet user since November 2003
Full Fibre since September 2023
Mac OS15 and Firefox user with latest versions of both
Full Fibre since September 2023
Mac OS15 and Firefox user with latest versions of both
Message 5 of 7
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Re: Website/Internal Systems Accessibility Problems - NEW
18-06-2011 3:50 PM
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Looks like its back up again.
Has anyone seen my signature, it's gone missing.
Message 6 of 7
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Re: Website/Internal Systems Accessibility Problems - NEW [RESOLVED]
18-06-2011 4:08 PM
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Message 7 of 7
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