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Website Accessibility (71536) - NEW

jojopillo
Grafter
Posts: 9,786
Registered: ‎16-06-2010

Website Accessibility (71536) - NEW

We are currently experiencing a problem affecting access to our website. Our engineers are investigating and holding pages are in place.
We'll provide another update shortly.
Please accept our apologies for the inconvenience.
Kind regards,
Joanne Pilson
Customer Support
5 REPLIES
jamesanstee
Grafter
Posts: 486
Thanks: 8
Registered: ‎20-04-2012

Re: Website Accessibility (71536) - NEW

Maybe it's a sign of a product refresh one can only hope Smiley
Infinity
Seasoned Pro
Posts: 6,182
Thanks: 272
Fixes: 3
Registered: ‎19-06-2011

Re: Website Accessibility (71536) - NEW

My twitter phone is going mad !!!
Good job I'm awake anyway.
It's normally switched off, unless there's an access problem, just doing a battery RT test.
Excellent job though at keeping us informed.
jojopillo
Grafter
Posts: 9,786
Registered: ‎16-06-2010

Re: Website Accessibility (71536) - NEW

We're still working on getting the site back up. Hopefully shouldn't be too long now.
Infinity
Seasoned Pro
Posts: 6,182
Thanks: 272
Fixes: 3
Registered: ‎19-06-2011

Re: Website Accessibility (71536) - NEW

Back up & running for me at 03:12am !!
I can access all my main PN Bookmarks
Twitter reigns supreme !
At least Twitter reports forwarded to my basic mobile.
jojopillo
Grafter
Posts: 9,786
Registered: ‎16-06-2010

Re: Website Accessibility (71536) - NEW

Yes, all back up and running now. Service status closed off.
[quote=Service Status]Website Accessibility (71536) - RESOLVED
Earlier this morning we investigated an issue which meant customers were unable to access our website and holding pages were put in place. As the website was unavailable the initial service status was posted on our community site at http://community.plus.net/forum/index.php/topic,105151
Our engineers have now fixed the problem and access to our website has now been restored.
Please accept our apologies for the inconvenience.
Kind regards,
Joanne Pilson
Customer Support.