Peak time latency spikes

[#1]

20CN  now on  'pcl-ag06'
Gateway hopped as requested !

[#2]

Now on ptw-ag03....et voila:


Download Speed (Mbps): 86.32
Upload Speed (Mbps): 14.30
Ping Latency (ms) 21.13

Download Speed        85303 kbps
Streaming Speed (1) 10349 kbps
Streaming Speed (2) 20279 kbps
Streaming Speed (3) 20470 kbps

Bandwidth is back baby!  

[#3]

Hi, I have been experiencing severe slowdown and latency increase during peak times, especially the evenings.  I guess I am part of the customer base who is still affected by the problem.
My normal speed is around 6mb, this has gone down to around 2mb with a large increase in ping time too.
I've been noticing this issue for the last few days.

Anyone have any advice for me?
How do I know what gateway I'm on?  I'm using the Billion 7800n router.  All I get from stats is 195.166.128.183.

Thanks.

My speedtest result is:

[#4]

my connection seems to have gone back to normal both speed and ping as last post and seems stable,
Just a thought as my problems are between 8 and 10pm it's like a speed restriction on my line like in Fibre plus has for torrents
Chris do you need any more results from me if not I'll bid you all good night

[#5]

Now connected to pcl-ag03

[#6]

Quote from: AndyH

@ rookey - Compare you graph to these - http://craigswebsites.co.uk/ping/

Nice find Andy!

[#7]

Now on pcl-ag01:

Slight improvement but that's probably more down to the fact that it's after 10pm. By 11.30pm I'll be back up to 74mb.

[#8]

bifkin - Try seeing if you can get on to a non PCL gateway to see if you speeds return to normal.

[#9]

Quote from: AndyH

bifkin - Try seeing if you can get on to a non PCL gateway to see if you speeds return to normal.

plc-ag01
returned to normal speeds for me at 10pm, OK during last 24hours except between 8.30pm and 10pm this evening

[#10]

Quote from: Bjn

my connection seems to have gone back to normal both speed and ping as last post and seems stable, Just a thought as my problems are between 8 and 10pm it's like a speed restriction on my line like in Fibre plus has for torrents Chris do you need any more results from me if not I'll bid you all good night

Get yourself off, thanks for the info tonight.

[#11]

Just another fyi, not so much as a hint of any issues this evening on ptn-ag02.

[#12]

Quote from: AndyH

bifkin - Try seeing if you can get on to a non PCL gateway to see if you speeds return to normal.

No difference, ptn-ag01:

[#13]

Speed appears to be almost back to normal but certainly alot better than it was earlier this evening .


1. Best Effort Test:  -provides background information.
Download Speed
61.26 Mbps

0 Mbps 61.79 Mbps
Max Achievable Speed
Download speedachieved during the test was - 61.26 Mbps
For your connection, the acceptable range of speedsis 12 Mbps-61.79 Mbps .
Additional Information:
IP Profile for your line is - 61.79 Mbps
2. Upstream Test:  -provides background information.
Upload Speed
10.8 Mbps

0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 10.8Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps

[#14]

I had to do some gate way jumping also tonight, on ptw-ag04 atm seems to be fine hope PN are close to fixing what ever the problem is.

[#15]

Hi,
I'm offski for tonight, we've got all the information from tonight, it looks like some of the things we've tried haven't worked and we're still waiting to see if any of them have been successful. We'll keep you updated.