Introduction: KirstyA
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Introduction: KirstyA
04-06-2015 12:54 PM
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My name is Kirsty, I've been with Plusnet over 4 and a half years now and have been lurking on the forums whilst working in the Sales, Customer Options and House Moves departments (all at once!).
Just wanted to let you know that I'm here to help with whatever I can, and that I'm really looking forward to getting to know you all. If there's anything you need or if you have any questions, please don't hesitate to give me a shout.
See you around the forums !
Re: Introduction: KirstyA
04-06-2015 12:56 PM
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At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Introduction: KirstyA
04-06-2015 1:01 PM
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Phil
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Introduction: KirstyA
04-06-2015 1:36 PM
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Anyway, I like a lurker
Re: Introduction: KirstyA
04-06-2015 1:58 PM
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Welcome to the battlefield.
Its a place which would not be a battlefield if there were not so many issues arising from the areas you've come from. Cannot help wondering which is the best approach - to have really good experienced people in here managing the issues, or to have the really good people in those back office areas making sure the issues do not arise in the first place?
Anyhow, welcome to the battle, I hope your understanding of how things should work becomes better illuminated by the experience of what goes wrong - especially the misleading provisioning messages arising from when BTw decide to "bounce" (cancel) the order for whatever administrative reason.
Good luck,
Kevin
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Introduction: KirstyA
04-06-2015 7:39 PM
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Re: Introduction: KirstyA
04-06-2015 7:47 PM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Introduction: KirstyA
04-06-2015 7:59 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Introduction: KirstyA
04-06-2015 9:44 PM
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York.
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