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Heads up - possible major disconnections

Community Veteran
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Registered: 15-06-2007

Heads up - possible major disconnections

For those of you who aren't on the RSS feed
http://usertools.plus.net/status/archive/1297691664.htm
Planned BT Network Maintenance - Tuesday 15th February Midnight-6.00am
Broadband
Posted on: Monday 14 February 2011, 13:54
When's this work happening?
Early tomorrow morning, 15th February.
What does it affect?
Broadband connectivity.
How long will it take?
Up to six hours.
What does the work involve?
BT Wholesale are upgrading parts of their core network .
Am I likely to notice the work?
Possibly. We expect this work to disconnect a significant number of our customers. Those who are disconnected may be offline for up to six hours.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to switch off their modem or router for thirty minutes before turning it back on and attempting to reconnect.
Kind Regards,
Bob Pullen
Customer Support
7 REPLIES
Community Gaffer
Community Gaffer
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Registered: 04-04-2007

Re: Heads up - possible major disconnections

Similar work is scheduled for the 22nd February, 1st March and 8th March too.

Bob Pullen
Plusnet Products Team
If I've been helpful then please give thanks ⤵

Steve
Seasoned Pro
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Registered: 13-07-2009

Re: Heads up - possible major disconnections

No free overnight usage then for these upcoming dates for some Sad
If life gives you lemons, make lemonade.
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Registered: 10-04-2007

Re: Heads up - possible major disconnections

Is that 20CN, 21CN or both?
jelv (a.k.a Spoon Whittler)
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Community Gaffer
Community Gaffer
Posts: 13,096
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Registered: 04-04-2007

Re: Heads up - possible major disconnections

Specific to the 21CN WBMC shared platform. It will affect those whose traffic is routed over our host links. This includes 20CN customers whom we've recently moved to IP Stream Connect.

Bob Pullen
Plusnet Products Team
If I've been helpful then please give thanks ⤵

Community Veteran
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Registered: 01-08-2007

Re: Heads up - possible major disconnections

3G dongles to the ready..
I need a new signature... i'm bored of the old one!
Dom
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Posts: 277
Registered: 09-03-2010

Re: Heads up - possible major disconnections

And mobile tethers!
We got disconnected today, although only for about a minute, which happens with us every now and then anyway. So, to summarise, there is no useful information in this post.
Carry on.
Community Veteran
Posts: 38,460
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Registered: 15-06-2007

Re: Heads up - possible major disconnections

Thread now locked to stop any more posts without any useful information  Grin