Heads up - possible major disconnections
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Heads up - possible major disconnections
14-02-2011 3:55 PM
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http://usertools.plus.net/status/archive/1297691664.htm
Planned BT Network Maintenance - Tuesday 15th February Midnight-6.00am
Broadband
Posted on: Monday 14 February 2011, 13:54
When's this work happening?
Early tomorrow morning, 15th February.
What does it affect?
Broadband connectivity.
How long will it take?
Up to six hours.
What does the work involve?
BT Wholesale are upgrading parts of their core network .
Am I likely to notice the work?
Possibly. We expect this work to disconnect a significant number of our customers. Those who are disconnected may be offline for up to six hours.
Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to switch off their modem or router for thirty minutes before turning it back on and attempting to reconnect.
Kind Regards,
Bob Pullen
Customer Support
Re: Heads up - possible major disconnections
14-02-2011 4:23 PM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Heads up - possible major disconnections
14-02-2011 4:26 PM
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Re: Heads up - possible major disconnections
14-02-2011 4:36 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Heads up - possible major disconnections
14-02-2011 4:42 PM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Heads up - possible major disconnections
14-02-2011 6:14 PM
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Re: Heads up - possible major disconnections
01-03-2011 2:47 PM
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We got disconnected today, although only for about a minute, which happens with us every now and then anyway. So, to summarise, there is no useful information in this post.
Carry on.
Re: Heads up - possible major disconnections
01-03-2011 3:05 PM
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