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Community Site maintenance - Wednesday 7th November
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Community Site maintenance - Wednesday 7th November
05-11-2012 3:58 PM
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Afternoon all,
Heads up that there'll be some maintenance early Wednesday morning that may affect access to the Community Site for a couple of hours. Also worth keeping an eye out afterwards to ensure it's not caused anything unexpected ...
[quote author="Service Status"]Planned Community Site/Network maintenance - Wednesday 7th November 5.00am-7.00am
What does it affect?
Access to the Community Site and other Sheffield-hosted services. This includes, but is not limited to, our internal systems, customer email collection, customer hosted websites, access to Webmail and access to our main website.
How long will it take?
Up to two hours.
What does the work involve?
We're moving parts of our Community Site and email platform to a new data centre. We'll also be switching the 'load balancer' we're using to manage access to the services we host in Sheffield.
Am I likely to notice the work?
Possibly, the Community Site may be slow to access whilst parts if the platform are out of service. When we switch to the secondary load balancer there may be a blip in connectivity to some of the services we host in Sheffield).
Is there anything else I need to know?
The load balancer maintenance is part of the ongoing work to resolve some of the recent problems that have affected our email service.
Kind Regards,
Bob Pullen
Customer Support.
Heads up that there'll be some maintenance early Wednesday morning that may affect access to the Community Site for a couple of hours. Also worth keeping an eye out afterwards to ensure it's not caused anything unexpected ...
[quote author="Service Status"]Planned Community Site/Network maintenance - Wednesday 7th November 5.00am-7.00am
What does it affect?
Access to the Community Site and other Sheffield-hosted services. This includes, but is not limited to, our internal systems, customer email collection, customer hosted websites, access to Webmail and access to our main website.
How long will it take?
Up to two hours.
What does the work involve?
We're moving parts of our Community Site and email platform to a new data centre. We'll also be switching the 'load balancer' we're using to manage access to the services we host in Sheffield.
Am I likely to notice the work?
Possibly, the Community Site may be slow to access whilst parts if the platform are out of service. When we switch to the secondary load balancer there may be a blip in connectivity to some of the services we host in Sheffield).
Is there anything else I need to know?
The load balancer maintenance is part of the ongoing work to resolve some of the recent problems that have affected our email service.
Kind Regards,
Bob Pullen
Customer Support.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Message 1 of 7
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6 REPLIES 6
Re: Community Site maintenance - Wednesday 7th November
05-11-2012 4:41 PM
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What even slower than usual - sheesh
Quote from: Bob Am I likely to notice the work?
Possibly, the Community Site may be slow to access whilst parts if the platform are out of service.
Message 2 of 7
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Re: Community Site maintenance - Wednesday 7th November
06-11-2012 8:05 AM
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You never know Jim, you might notice things are a little snappier after the move
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Message 3 of 7
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Re: Community Site maintenance - Wednesday 7th November
06-11-2012 10:16 AM
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The forums seem to be absolutely flying this morning!
Edit: As is the portal - can't remember it ever being this quick!
Edit: As is the portal - can't remember it ever being this quick!
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 4 of 7
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Re: Community Site maintenance - Wednesday 7th November
06-11-2012 10:18 AM
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Not sure why, the move is tomorrow
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 5 of 7
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Re: Community Site maintenance - Wednesday 7th November
06-11-2012 10:20 AM
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Really snappy
Message 6 of 7
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Re: Community Site maintenance - Wednesday 7th November
07-11-2012 10:37 AM
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Well funnily enough, I've posted similar over on the Community Site & Forums Board.
Now,the big question is why? What's changed so far?
Message 7 of 7
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- Community Site maintenance - Wednesday 7th Novembe...