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Community Site maintenance - Wednesday 7th November

Community Gaffer
Community Gaffer
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Registered: 04-04-2007

Community Site maintenance - Wednesday 7th November

Afternoon all,
Heads up that there'll be some maintenance early Wednesday morning that may affect access to the Community Site for a couple of hours. Also worth keeping an eye out afterwards to ensure it's not caused anything unexpected ...
[quote author="Service Status"]Planned Community Site/Network maintenance - Wednesday 7th November 5.00am-7.00am
What does it affect?
Access to the Community Site and other Sheffield-hosted services. This includes, but is not limited to, our internal systems, customer email collection, customer hosted websites, access to Webmail and access to our main website.
How long will it take?
Up to two hours.
What does the work involve?
We're moving parts of our Community Site and email platform to a new data centre. We'll also be switching the 'load balancer' we're using to manage access to the services we host in Sheffield.
Am I likely to notice the work?
Possibly, the Community Site may be slow to access whilst parts if the platform are out of service. When we switch to the secondary load balancer there may be a blip in connectivity to some of the services we host in Sheffield).
Is there anything else I need to know?
The load balancer maintenance is part of the ongoing work to resolve some of the recent problems that have affected our email service.
Kind Regards,
Bob Pullen
Customer Support.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

6 REPLIES
Community Veteran
Posts: 38,460
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Registered: 15-06-2007

Re: Community Site maintenance - Wednesday 7th November

Quote from: Bob
Am I likely to notice the work?
Possibly, the Community Site may be slow to access whilst parts if the platform are out of service. 
What even slower than usual - sheesh  Shocked
Community Gaffer
Community Gaffer
Posts: 13,294
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Registered: 04-04-2007

Re: Community Site maintenance - Wednesday 7th November

You never know Jim, you might notice things are a little snappier after the move Cool

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Community Veteran
Posts: 26,688
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Registered: 10-04-2007

Re: Community Site maintenance - Wednesday 7th November

The forums seem to be absolutely flying this morning!
Edit: As is the portal - can't remember it ever being this quick!
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
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Community Gaffer
Community Gaffer
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Re: Community Site maintenance - Wednesday 7th November

Not sure why, the move is tomorrow Wink
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Veteran
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Re: Community Site maintenance - Wednesday 7th November

Really snappy
Community Veteran
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Re: Community Site maintenance - Wednesday 7th November

Grin  Grin  Grin
Well funnily enough, I've posted similar over on the Community Site & Forums Board.
Now,the big question is why? What's changed so far?