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20Mb on Value

BenTrimble
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,106
Registered: ‎06-02-2008

Re: 20Mb on Value

@pierre_pierre
I've updated your provisioned product and bounced your profile to match the exchange, enjoy Smiley
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: 20Mb on Value

Tah ever so
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: 20Mb on Value

nearly ok ? Crazy
Download speedachieved during the test was - 4987 Kbps
For your connection, the acceptable range of speedsis 2000-21000 Kbps.
Additional Information:
Your DSL Connection Rate :16584 Kbps(DOWN-STREAM), 832 Kbps(UP-STREAM)
IP Profile for your line is - 13000 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 15.46:18.55:65.99 (SBE:NBE:PBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.

profile PN 13000
BenTrimble
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,106
Registered: ‎06-02-2008

Re: 20Mb on Value

Seen a PPP drop yet? If not, reboot your router and the new profile will take effect Smiley
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: 20Mb on Value

power down twice, first a power cut, second me,  seems to be capped
Download speedachieved during the test was - 5476 Kbps
For your connection, the acceptable range of speedsis 2000-21000 Kbps.
Additional Information:
Your DSL Connection Rate :15448 Kbps(DOWN-STREAM), 1048 Kbps(UP-STREAM)
IP Profile for your line is - 13000 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 8.95:27.29:63.77 (SBE:NBE:PBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,874
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: 20Mb on Value

Hi pierre_pierre,
I've just run a DSL status check and checked your profile on our side, all seems to match up so we may be looking at a poor performance fault here.
We'd recommend raising a fault, let us know if you need any assistance.
Adam.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: 20Mb on Value

stage one of fault completed id34775959 the auto found nothing
nadger
Rising Star
Posts: 4,498
Thanks: 46
Registered: ‎13-04-2007

Re: 20Mb on Value

@pierre_Pierre I'd have thought, by now, you'd be easily beating my download speeds so looks like a fault somewhere.
Quote
Download speed achieved during the test was - 6964 Kbps
For your connection, the acceptable range of speeds is 1000-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8828 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7000 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 15.16:24.31:60.53 (SBE:NBE:PBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.

pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: 20Mb on Value

yes its peculier
Just tried my netbook with linux via ethernet, mybroadband speed test
up 886  down 12145
BT speed 8886 down
but this XP laptop on the same router wifi is giving bad results, I thought that the BT test went from the router, so why the difference?
Its a long time since I mucked around with settings, will check SWMBO netbook next that has XP
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: 20Mb on Value

Have you changed the MTU and RWIN on the XP machine - if you haven't you need to
MisterW
Superuser
Superuser
Posts: 14,710
Thanks: 5,500
Fixes: 393
Registered: ‎30-07-2007

Re: 20Mb on Value

Quote
but this XP laptop on the same router wifi is giving bad results,

Wifi will quite often give bad results. Yes its 54Mb in theory but you'll never achieve anything like that in reality. Probably closer to 20Mb on a good day but likely much less than 10Mb if you've got any neighboring Wifi networks or more than 1 device connected.
The BT test still downloads to your PC on which you run the test so will be influenced by the connection method to the router.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: 20Mb on Value

just done a Drtcp test
will now try this one on ethernet
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: 20Mb on Value

same orible speed on ethernet
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: 20Mb on Value

Jim whats that song  "Hold my hand I am a stranger in paradise"
Never really looked at my speed on plain ADSL it was just good, now dont know
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: 20Mb on Value

Just fired up my Win 7 desktop  (Back from repair again)
got full speed on this one, so it must be XP it doesnt like