Static IP

[#1]

Please can someone enable a Static IP on my connection? cannot find any settings to do this via the website... thanks!

[#2]

Try this -

Login to your Plusnet  Member Centre

Navigate to Connection Settings 

Click on the link named  Static IP  where you should be able to activate the static IP

[#3]

Thanks for the response. 

I have tried doing this, which is what it says to do everywhere. But no "Static IP" link shows on that page for me...

[#4]

Hmm.. that is where it is on my account (I checked before I posted the reply).

On some types of account, activating a  Static IP  used to be under the "Add-ons" section  https://www.plus.net/AddOns.html

[#5]

...that just says:

"Currently there are no Add-Ons available for your account.

Keep checking here for new Add-Ons, as-and-when they become available."

I have seen some threads saying a plusnet support person needs to do something behind the scenes...

[#6]

I am on a very old package so I don't know for certain but is it the case it is only available on certain packages?

Hopefully a staff member will pick this up and will enable it for you. I believe there is a one off £5 charge for this. Not sure if that is still the case.

[#7]

It is a relatively new business package - Static IP should be free  

[#8]

Ah ok, maybe your account needs some updating then as it is new?

Hopefully a member of staff may pick your thread up.

[#9]

Hi all, it's not possible to add IPs to an account prior to activation, do message me with your username if it's still an issue though and I'll get it sorted out.