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Questions About VoiceMail Extra

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Grafter
Posts: 36
Thanks: 3
Registered: ‎25-05-2018

Questions About VoiceMail Extra

Just moved across to PlusNet Business today and have taken out the VoiceMail Extra package.

 

I have set up a remote PIN - can someone tell me what I need to do in order to access messages  from another phone, please?

 

Also, I was told that I can get it to send an SMS message to a designated mobile whenever anybody leaves a message - can someone tell me how to do this, please?

 

Thanks

4 REPLIES 4
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Hero
Posts: 4,474
Thanks: 1,174
Fixes: 24
Registered: ‎30-07-2008

Re: Questions About VoiceMail Extra

Start at this page:  https://www.plus.net/help/phone/call-features/

 

Select "How do I use call features?" then scroll down to full instructions on using Voicemail Extra.

Behind every successful man is a surprised woman
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Grafter
Posts: 36
Thanks: 3
Registered: ‎25-05-2018

Re: Questions About VoiceMail Extra

Thanks for this.

 

To link a mobile number then it says.....

At main menu press 2 - that's OK

Then press 6 - I then get a message to say "Sorry, 6 may not be used"

 

I am connected remotely to VoiceMail Extra - does that affect things and should I be doing this on actual phone line?

Highlighted
Hero
Posts: 4,474
Thanks: 1,174
Fixes: 24
Registered: ‎30-07-2008

Re: Questions About VoiceMail Extra

Yes, it has to be on the actual line.

Behind every successful man is a surprised woman
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Grafter
Posts: 36
Thanks: 3
Registered: ‎25-05-2018

Re: Questions About VoiceMail Extra

OK, thanks. Am just about to call in and will give it a try