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Questions About VoiceMail Extra

MysteryMan1
Grafter
Posts: 38
Thanks: 4
Registered: ‎25-05-2018

Questions About VoiceMail Extra

Just moved across to PlusNet Business today and have taken out the VoiceMail Extra package.

 

I have set up a remote PIN - can someone tell me what I need to do in order to access messages  from another phone, please?

 

Also, I was told that I can get it to send an SMS message to a designated mobile whenever anybody leaves a message - can someone tell me how to do this, please?

 

Thanks

4 REPLIES 4
198kHz
Seasoned Hero
Posts: 5,396
Thanks: 2,266
Fixes: 34
Registered: ‎30-07-2008

Re: Questions About VoiceMail Extra

Start at this page:  https://www.plus.net/help/phone/call-features/

 

Select "How do I use call features?" then scroll down to full instructions on using Voicemail Extra.

To err is human; to purr, feline
ADSL2+   Billion 8800NL
BT technician (Retired)
MysteryMan1
Grafter
Posts: 38
Thanks: 4
Registered: ‎25-05-2018

Re: Questions About VoiceMail Extra

Thanks for this.

 

To link a mobile number then it says.....

At main menu press 2 - that's OK

Then press 6 - I then get a message to say "Sorry, 6 may not be used"

 

I am connected remotely to VoiceMail Extra - does that affect things and should I be doing this on actual phone line?

198kHz
Seasoned Hero
Posts: 5,396
Thanks: 2,266
Fixes: 34
Registered: ‎30-07-2008

Re: Questions About VoiceMail Extra

Yes, it has to be on the actual line.

To err is human; to purr, feline
ADSL2+   Billion 8800NL
BT technician (Retired)
MysteryMan1
Grafter
Posts: 38
Thanks: 4
Registered: ‎25-05-2018

Re: Questions About VoiceMail Extra

OK, thanks. Am just about to call in and will give it a try