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Line Speed - Help

moemoff
Grafter
Posts: 134
Thanks: 3
Registered: ‎06-07-2007

Line Speed - Help

I have 2 teleworker accounts both with their dedicated phone lines.
Line One has been on Max ADSL for about a year or more and syncs at down 8128kbps  up 832kbps. The speed obtained is around 6500 to 6600 kbps down and 715 kbps up.
Line 2 (Line in box 3 ft away from the first) was until recently a fixed 2mb line. I aked for it to be upgraded to 8mb. The line is used for a server which goes through the Netgear Gigabit 8 port ethernet switch box (as is the first) and has a 1gb speed because the server runs Windows Server 2003.
Line 2  syncs at 8128kbps  up 832kbps. However the speed is still 2mb.  Example 1898 kbps (237kB/s) 713 kbps (89.1kB/s). I have waited and waited for the speed to increase on download but nothing has happened. Is it stuck?  Connection Settings  says it set to 7000 kbps.  Apart from the filter - modem and Gigabit box there is nothing else on the line whilst line one is connected to the house internally line 2 is straight in.
Can some kind soul help? Ticket ID: 24376156
3 REPLIES 3
James
Grafter
Posts: 21,036
Thanks: 2
Registered: ‎04-04-2007

Re: Line Speed - Help

Hi there,
Just to avoid any confusion, would you mind PMing me with the telephone number that you're referring to?
moemoff
Grafter
Posts: 134
Thanks: 3
Registered: ‎06-07-2007

Re: Line Speed - Help

You have a pm!! Smiley
James
Grafter
Posts: 21,036
Thanks: 2
Registered: ‎04-04-2007

Re: Line Speed - Help

So do you Smiley