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Email from bt.commteam
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Email from bt.commteam
01-05-2008 3:22 PM
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Today I got some spam from BT.com team <bt.comteam@comms.bt.com> which appears to be actual spam from BT rather than a phishing email. Should I expect to get more of these in the future? Has the "result of some changes to our billing systems"* meant that my account has been transferred to BTs' systems, the company that I originally abandoned because of their incorrect billing?
* Email from Carol Axe, Customer Services Director, 29/04/08.
* Email from Carol Axe, Customer Services Director, 29/04/08.
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Re: Email from bt.commteam
01-05-2008 3:36 PM
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Hi there,
I can assure you that you have not been moved to BT's systems, and that we would not pass on your details to BT.
If you can send me (via PM) a copy of the email, including headers, I'd be happy to investigate this further for you.
I can assure you that you have not been moved to BT's systems, and that we would not pass on your details to BT.
If you can send me (via PM) a copy of the email, including headers, I'd be happy to investigate this further for you.
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Re: Email from bt.commteam
01-05-2008 3:45 PM
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Many thanks for the quick response. I'd be an unhappy customer if I had to deal with BT rather than PlusNet.
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