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Re: upgrading product
10-10-2007 4:25 PM
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Might be worthwhile just giving your modem/router a reboot to make sure the profile change kicks in.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 16 of 21
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Re: upgrading product
10-10-2007 6:02 PM
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Can I hijack this thread to ask a question?
I upgraded to BBYW Option 1 a few months ago and took advantage of the free BT Voyager 210 router. If I now upgrade to BBYW Option 2, can I get the free one port wireless router and what would happen to my Voyager 210? Would I need to return this?
Thanks - Bob
I upgraded to BBYW Option 1 a few months ago and took advantage of the free BT Voyager 210 router. If I now upgrade to BBYW Option 2, can I get the free one port wireless router and what would happen to my Voyager 210? Would I need to return this?
Thanks - Bob
Message 17 of 21
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Re: upgrading product
11-10-2007 10:50 AM
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Hi Bob,
If you were to upgrade to Broadband Your Way option 2, we would be able to send you the wireless router, but we would need you to pay for your Voyager 210, which would cost £29.99.
If you were to upgrade to Broadband Your Way option 2, we would be able to send you the wireless router, but we would need you to pay for your Voyager 210, which would cost £29.99.
Message 18 of 21
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Re: upgrading product
11-10-2007 6:25 PM
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Thanks for the reply.
If I wait a year (from when I signed up to BBYW Option1) can I think keep the 210 and get the free wireless router?
Bob
If I wait a year (from when I signed up to BBYW Option1) can I think keep the 210 and get the free wireless router?
Bob
Message 19 of 21
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Re: upgrading product
11-10-2007 6:30 PM
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Hi Bob,
You certainly may. You will have fulfilled your 12 month obligation on the existing hardware package.
You certainly may. You will have fulfilled your 12 month obligation on the existing hardware package.
Message 20 of 21
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Re: upgrading product
11-10-2007 6:49 PM
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I think I'll leave it a while then
Bob
Bob
Message 21 of 21
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